Zoom Contact Center Update: April 18, 2026 (No Operational Impact)

Scheduled Maintenance Report for Zoom

Completed

The scheduled maintenance has been completed.

Posted Apr 18, 2026 - 02:00 PDT

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 17, 2026 - 17:00 PDT

This update includes upgrade measures for CX Analytics.

There is no operational impact. All services will be available during this scheduled update.

Posted Apr 13, 2026 - 09:55 PDT

This scheduled maintenance affected: Zoom CX - Global (Zoom Contact Center).