Zoom Phone Update: January 18, 2026 (No Operational Impact)

Scheduled Maintenance Report for Zoom

Completed

The scheduled maintenance has been completed.

Posted Jan 18, 2026 - 02:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 17, 2026 - 17:01 PST

Scheduled

We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes AI Companion call questions for mobile devices.

For Japan SIP zones in Tokyo and Osaka, there is a separate maintenance window: 1/18/2026 8:00AM - 10:00AM PST (1/19/2026 01:00 - 03:00 JST)

There is no operational impact. All services will be available during this scheduled update.

Posted Jan 14, 2026 - 09:09 PST

This scheduled maintenance affected: Zoom Phone - Global (Web Portal (Admin/Users/Provisioning/Dashboard & Reporting), Zoom Phone).