The service degradation affecting Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Jan 06, 2026 - 05:20 PST
Update
We have successfully identified the root cause of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. We will provide an update as soon as more information becomes available.
Posted Jan 06, 2026 - 01:24 PST
Update
We have successfully identified the root cause of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. We will provide an update as soon as more information becomes available.
Posted Jan 05, 2026 - 21:53 PST
Update
We have successfully identified the root cause of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. We will provide an update as soon as more information becomes available.
Posted Jan 05, 2026 - 18:11 PST
Identified
We have successfully identified the root cause of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. We will provide an update as soon as more information becomes available.
Posted Jan 05, 2026 - 09:25 PST
Update
We continue to investigate a service degradation of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Posted Jan 05, 2026 - 07:40 PST
Update
We continue to investigate a service degradation of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Posted Jan 05, 2026 - 05:40 PST
Update
We continue to investigate a service degradation of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Posted Jan 05, 2026 - 03:20 PST
Update
We continue to investigate a service degradation of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Posted Jan 05, 2026 - 02:23 PST
Investigating
We are currently investigating a service degradation of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Posted Jan 05, 2026 - 01:25 PST
This incident affected: Zoom Phone - Global (Transcription) and Zoom CX - Global (Transcription).