Intermittent service degradation impacting Zoom AI Companion meeting summaries in the India region.

Incident Report for Zoom

Resolved

After conducting a thorough investigation, We can confirm that all services are operating normally and no impact has been observed.

Posted Jan 28, 2026 - 09:37 PST

Update

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

Posted Jan 28, 2026 - 09:13 PST

Investigating

We are investigating an intermittent service degradation impacting Zoom AI Companion meeting summaries in the India region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Posted Jan 28, 2026 - 08:41 PST

This incident affected: Zoom Chat (Zoom AIC) and Zoom Meetings (Zoom AIC).