Intermittent issue affecting Zoom AI Companion in US and AU region

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Jan 27, 2026 - 01:16 PST

Monitoring

The issue affecting AI companion has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Posted Jan 27, 2026 - 01:01 PST

Investigating

We are currently investigating a service degradation affecting AI Companion.

We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Posted Jan 27, 2026 - 00:48 PST

This incident affected: Zoom Chat (Zoom AIC) and Zoom Meetings (Zoom AIC).