Zoom Contact Center Update: May 16, 2026 (No Operational Impact)

Scheduled for May 15, 17:00 PDT - May 16, 02:00 PDT

Scheduled

We will be providing an update to Zoom Contact Center.
Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details.
This update includes Zoom app access and real-time media streaming controls in contact center queues.

There is no operational impact. All services will be available during this scheduled update.

Posted May 11, 2026 - 08:14 PDT

This scheduled maintenance affects: Zoom CX - Global (Zoom Contact Center).