Zoom Virtual Agent Update: March 21, 2026 (No Operational Impact)

Scheduled for Mar 20, 17:00 PDT - Mar 21, 02:00 PDT

Scheduled

This update includes implicit resolution metrics for Zoom Virtual Agent analytics.

There is no operational impact. All services will be available during this scheduled update.

Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details.

Posted Mar 17, 2026 - 09:58 PDT

This scheduled maintenance affects: Zoom Virtual Agent - Global (Zoom Virtual Agent).