Zoom Phone Update: September 14, 2025 (No Operational Impact)

Scheduled Maintenance Report for Zoom

Completed

The scheduled maintenance has been completed.

Posted Sep 14, 2025 - 02:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 13, 2025 - 17:00 PDT

Scheduled

We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes Zoom Phone AI Companion enablement and adoption features.

There is no operational impact. All services will be available during this scheduled update.

For Japan SIP zones in Tokyo and Osaka, there is a separate maintenance window: 9/14/2025 8:00AM - 10:00AM PDT (09/15/2025 00:00 - 2:00 JST)

Posted Sep 08, 2025 - 13:12 PDT

This scheduled maintenance affected: Zoom Phone - Global (Web Portal (Admin/Users/Provisioning/Dashboard & Reporting), Zoom Phone).