Zoom Status

Zoom Service Status

Zoom FileServer Release: March, 2026 (No Operational Impact)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 2026 - 19:00 PDT

Scheduled - We will be performing a scheduled maintenance for a upgrade related to our file services. This update covers multiple file-related components and is aimed at improving overall stability, scalability, and feature support.

No operational impact is expected. This maintenance introduces the following new features and improvements:

Enabled range-based filtering for batch file downloads to support AI-powered workflows.
Enhanced file metadata queries to more accurately detect encryption status and infer original file size.
Added support for updating existing file content via external links.
Fixed an issue where Zoom Clips users could not import pptx files for AI content creation.
Fixed an issue where attachments uploaded by KMS-encrypted accounts could silently lose encryption, resulting in unprotected files.
Improved error messaging when external file imports fail, giving users clearer and more actionable failure reasons.

All services are expected to operate normally during the maintenance window.
Mar 24, 2026 19:00 - Apr 11, 2026 01:00 PDT

About This Site

For more information, please visit https://support.zoom.us

Zoom Blog Operational

Zoom Chat Operational

Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications Operational

User Profiles and Presence Operational

File Transfers: File, Video, Pictures, Voice Operational

Archive Message: Archiving IM message with Third-parties and Email Notifications Operational

Search Operational

Zoom AIC Operational

Profile Card Operational

Zoom Clips Operational

Zoom Community Operational

Zoom CX - Global Operational

Zoom Contact Center Operational

Web Portal (Admin/Users/Provisioning) Operational

Desktop Client (Supervisors/Agents) Operational

Web Client (Supervisors/Agents) Operational

Mobile Client (Agents) Operational

3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta) Operational

Reporting Service Operational

Developer Platform (APIs/Webhooks) Operational

Developer Platform (SDKs) Operational

Zoom Workforce Management Operational

SMS Operational

PSTN Operational

Provider Exchange (PEX) Operational

BYOC Operational

Zoom AIC Operational

Video Engagement Operational

Transcription Operational

PCI Integration Operational

Zoom CX - APAC Operational

Zoom Contact Center Operational

Voice (Inbound/Outbound) Operational

Video (Inbound/Outbound) Operational

Chat (Inbound/Outbound) Operational

3rd Party Messaging/Social (Inbound/Outbound) Operational

Email (Inbound/Outbound) Operational

Outbound Dialers Operational

Remote Control Operational

AI Expert Assist Operational

Recording Service Operational

Voicemail Operational

Zoom CX - AUSTRALIA Operational

Zoom Contact Center Operational

Voice (Inbound/Outbound) Operational

Video (Inbound/Outbound) Operational

Chat (Inbound/Outbound) Operational

3rd Party Messaging/Social (Inbound/Outbound) Operational

Email (Inbound/Outbound) Operational

Outbound Dialers Operational

Remote Control Operational

AI Expert Assist Operational

Recording Service Operational

BYOC - Premises Operational

SMS (Inbound/Outbound) Operational

Zoom CX - EMEA Operational

Zoom Contact Center Operational

Voice (Inbound/Outbound) Operational

Video (Inbound/Outbound) Operational

Chat (Inbound/Outbound) Operational

3rd Party Messaging/Social (Inbound/Outbound) Operational

Email (Inbound/Outbound) Operational

Outbound Dialers Operational

Remote Control Operational

AI Expert Assist Operational

Recording Service Operational

BYOC - Premises Operational

Cobrowse Operational

Zoom CX - JAPAN Operational

Zoom Contact Center Operational

Voice (Inbound/Outbound) Operational

Video (Inbound/Outbound) Operational

Chat (Inbound/Outbound) Operational

3rd Party Messaging/Social (Inbound/Outbound) Operational

Email (Inbound/Outbound) Operational

Outbound Dialers Operational

Remote Control Operational

AI Expert Assist Operational

Recording Service Operational

BYOC - Premises Operational

Zoom CX - LATIN AMERICA Operational

Zoom Contact Center Operational

Voice (Inbound/Outbound) Operational

Video (Inbound/Outbound) Operational

Chat (Inbound/Outbound) Operational

3rd Party Messaging/Social (Inbound/Outbound) Operational

Email (Inbound/Outbound) Operational

Outbound Dialers Operational

Remote Control Operational

AI Expert Assist Operational

Recording Service Operational

Zoom CX - NORTH AMERICA Operational

Zoom Contact Center Operational

Voice (Inbound/Outbound) Operational

Video (Inbound/Outbound) Operational

Chat (Inbound/Outbound) Operational

SMS/MMS (Inbound/Outbound) Operational

3rd Party Messaging/Social (Inbound/Outbound) Operational

Email (Inbound/Outbound) Operational

Outbound Dialers Operational

Remote Control Operational

AI Expert Assist Operational

Recording Service Operational

BYOC - Premises Operational

Cobrowse Operational

Zoom Developer Platform Operational

Web SDK Operational

REST API Operational

Marketplace Operational

Webhooks Operational

Developer Documentation Website Operational

Zoom Video SDK Operational

Cloud Recording Operational

Dashboard Operational

Calling Out Operational

Zoom Docs Operational

Zoom Events Operational

Zoom Mail Operational

Calendar Operational

Mail Operational

Zoom Scheduler Operational

Zoom AIC Operational

Zoom Meetings Operational

In-Meeting Chat/Polling Operational

Archiving Operational

Live Transcription Operational

Closed Captioning Operational

Live Streaming Operational

Meeting Dial-in/Telephony Operational

Zoom Conference Room Connector Operational

Recording Operational

Zoom Meeting Invite Operational

SIP Connected Audio (SCA) Operational

Zoom for Intune Operational

Zoom Whiteboard Operational

Zoom Webinars Operational

Zoom AIC Operational

SMS (Send meeting invite via SMS) Operational

PSTN Operational

Meeting Dial-out/Telephony Operational

AI Image Generation Operational

Real Time Media Streams (RTMS) Operational

Zoom Notes Operational

Zoom Phone - Global Operational

Web Portal (Admin/Users/Provisioning/Dashboard & Reporting) Operational

Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys) Operational

Integration (API/Webhook) Operational

Cisco Rooms registered to Zoom Phone Operational

Polycom Rooms registered to Zoom Phone Operational

Calling (Inbound/Outbound) Operational

Zoom Phone Node Service Operational

SMS Operational

Zoom AIC Operational

PSTN Operational

Voicemail/Recording/Call Log Operational

Zoom Phone Operational

Devices (Softphones/Deskphones) Operational

Transcription Operational

PCI Integration Operational

Zoom Phone - APAC Operational

Zoom Phone Operational

Calling (Inbound/Outbound) Operational

Devices (Softphones/Deskphones) Operational

BYOC - Premises Operational

Provider Exchange Operational

Emergency Calling Operational

Recording Service Operational

Zoom Phone - AUSTRALIA Operational

Zoom Phone Operational

Calling (Inbound/Outbound) Operational

Devices (Softphones/Deskphones) Operational

BYOC - Premises Operational

Provider Exchange Operational

Emergency Calling Operational

Recording Service Operational

SMS/MMS (Inbound/Outbound) Operational

Zoom Phone - EMEA Operational

Zoom Phone Operational

Calling (Inbound/Outbound) Operational

Devices (Softphones/Deskphones) Operational

BYOC - Premises Operational

Provider Exchange Operational

Emergency Calling Operational

Recording Service Operational

SMS/MMS (Inbound/Outbound) Operational

Zoom Phone - HONG KONG/CHINA Operational

Zoom Phone Operational

Calling (Inbound/Outbound) Operational

Devices (Softphones/Deskphones) Operational

BYOC - Premises Operational

Provider Exchange Operational

Emergency Calling Operational

Recording Service Operational

Zoom Phone - JAPAN Operational

Zoom Phone Operational

Calling (Inbound/Outbound) Operational

Devices (Softphones/Deskphones) Operational

BYOC - Premises Operational

Provider Exchange Operational

Emergency Calling Operational

Recording Service Operational

Zoom Phone - LATIN AMERICA Operational

Zoom Phone Operational

Calling (Inbound/Outbound) Operational

Devices (Softphones/Deskphones) Operational

BYOC - Premises Operational

Provider Exchange Operational

Emergency Calling Operational

Recording Service Operational

Zoom Phone - NORTH AMERICA Operational

Zoom Phone Operational

Calling (Inbound/Outbound) Operational

SMS/MMS (Inbound/Outbound) Operational

Devices (Softphones/Deskphones) Operational

BYOC - Premises Operational

Provider Exchange Operational

Emergency Calling Operational

Recording Service Operational

Zoom Revenue Accelerator Operational

Deals Operational

Email Notifications Operational

Conversation Analytics Operational

Recordings Operational

Recording Transcription Operational

Transcription Operational

Zoom Rooms Operational

Zoom Rooms Digital Signage Operational

Zoom Workspace Reservation Operational

Zoom Visitor Management Operational

Workspace Reservation Dashboard & Reporting Operational

Zoom Subscriptions Operational

Zoom Support Operational

Knowledge Base Operational

Chatbot Operational

Ticketing Operational

Phone Support Operational

Zoom Website Operational

Zoom Dashboard & Reporting Operational

Download Center & Clients Operational

Web Portal Operational

Web Client Operational

Zoom Rooms Operational

Integrations/Calendar/Plug-In/Add-In Operational

Zoom Learning Center Operational

Zoom Website Operational

Zoom Workforce Management Operational

Zoom Survey Operational

Clinical Notes Operational

Zoom Tasks Operational

Zoom Video Management Operational

Zoom Virtual Agent - Global Operational

Zoom Virtual Agent Operational

Voice Agent Operational

Chat Agent Operational

Admin Portal - Agent Provision Operational

Admin Portal - Knowledge Base Operational

Admin Portal - Reporting Service Operational

Admin Portal - Others Operational

Transcription Operational

Zoom Virtual Agent - APAC Operational

Voice Agent Operational

Chat Agent Operational

Zoom Virtual Agent - AUSTRALIA Operational

Voice Agent Operational

Chat Agent Operational

Zoom Virtual Agent - EMEA Operational

Voice Agent Operational

Chat Agent Operational

Zoom Virtual Agent - JAPAN Operational

Voice Agent Operational

Chat Agent Operational

Zoom Virtual Agent - LATIN AMERICA Operational

Voice Agent Operational

Chat Agent Operational

Zoom Virtual Agent - NORTH AMERICA Operational

Voice Agent Operational

Chat Agent Operational

Apps by Zoom Operational

Slack Operational

Microsoft Teams Operational

Google Workspace Operational

Lti Pro Operational

Epic FHIR Operational

Microsoft OneDrive for Organizations Operational

Zoom Build Platform Operational

Video SDK Operational

CoBrowse SDK Operational

Zoom Hub Operational

Zoom Quality Management Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Zoom Team Chat Update Apr `7`, `2026` `09:00` - Apr `24`, `2026` `09:00` PDT

We will be providing an update to Zoom Team Chat. There will be no operational impact. All services will be available during this scheduled update (ZR status might be displayed as offline in the service logs but no operational impact).
Posted on Apr 01, 2026 - 06:59 PDT

Zoom Support Maintenance Apr `9`, `2026` `23:30` - Apr `10`, `2026` `05:30` PDT

We will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Downtime is not expected, but users may experience general slowness for Zoom Support Knowledge Base and Ticketing during the maintenance window.
Posted on Apr 01, 2026 - 17:22 PDT

Zoom Audio Conference Infrastructure Upgrade (HKG - Hong Kong) Apr `10`, `2026` `02:00` - Apr `11`, `2026` `14:00` PDT

We will perform scheduled PSTN telephony backend maintenance to enhance operational reliability and resiliency for Zoom Audio Conferencing during the maintenance windows and locations listed. We do not anticipate any service interruptions during this time.

Hong Kong Time (HKT): April 10, 05:00 PM – April 12, 05:00 AM

Pacific Time (PDT): April 10, 02:00 AM – April 11, 2:00 PM

UTC: April 10, 09:00 AM – April 11, 09:00 PM
Posted on Apr 01, 2026 - 18:41 PDT

Zoom Support Maintenance May `2`, `2026` `00:00`-`01:30` PDT

Scheduled Zoom Software Quarterly Lifecycle Update (5/2/2026) May `2`, `2026` `17:00`-`18:00` PDT

As a reminder, approximately 30 days ahead of the upcoming enforcement, Zoom will be enforcing a new minimum version for the following areas on May 2, 2026:

• Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers)
• Zoom Node (including Meeting Connector MMR)

Additionally, beginning with the May 2026 enforcement, Zoom will require a minimum version for Zoom Meeting Hybrid - MMR.

All other clients and plugins not listed here will maintain the same version requirements as the February 2026 enforcement.

For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130

To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5
Posted on Feb 02, 2026 - 15:42 PST

Past Incidents

Apr 6, 2026

No incidents reported today.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

Service Degradation of Zoom Phone Calls Affected a Subset of Users in North America Region.

Resolved - This incident has been resolved and the affected services have been restored.
Apr 4, 01:32 PDT

Monitoring - On 04/04/2026, between 6:05 UTC and 7:50 UTC, a subset of users may have experienced issues with Zoom Phone calls in North America region.

This incident has been resolved and the affected services have been restored.
Apr 4, 01:22 PDT

Apr 3, 2026

Service Degradation Affecting A Subset of Users with Zoom Chat in the North America Region

Resolved - This incident has been resolved and the affected services have been restored.
Apr 3, 22:21 PDT

Monitoring - The service degradation affecting a subset of users with Zoom Chat in the North America Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 3, 21:40 PDT

Update - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Apr 3, 14:53 PDT

Update - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Apr 3, 05:57 PDT

Update - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Apr 2, 21:53 PDT

Update - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Apr 2, 17:53 PDT

Update - Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Apr 2, 13:21 PDT

Update - Our teams continue to actively work towards a resolution. An update will be provided when more information becomes available.
Apr 2, 11:03 PDT

Update - Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Apr 2, 06:51 PDT

Update - Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Apr 2, 01:28 PDT

Identified - We have successfully identified the root cause affecting a subset of users using Zoom Chat in the North America region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Apr 1, 23:20 PDT

Update - We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Apr 1, 21:53 PDT

Update - We continue to investigate service degradation affecting a subset of users with Zoom Chat in the North America Region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Apr 1, 15:07 PDT

Investigating - We are currently investigating a service degradation with a subset of users who upgraded Zoom Workplace client to 7.0.0 or 7.0.1 (Windows) version who are experiencing Zoom Chat stuck at "connecting..." status.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Apr 1, 14:24 PDT

Apr 2, 2026

Service Degradation Affecting Zoom Contact Center in North America Region

Resolved - This incident has been resolved.
Apr 2, 14:18 PDT

Monitoring - We have resolved a service degradation with Zoom Contact Center in North America Region.

Our team is actively monitoring the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Apr 2, 14:05 PDT

Apr 1, 2026

Mar 31, 2026

Service Degradation Affecting Sign In and Joining Meetings

Resolved - A subset of users might have experienced error code 1132 with sign in and joining meetings.

On 03/31/206 Between 03:15 UTC to 17:02 UTC, A subset of us may have experienced error code 1132 with sign in and joining meetings.

This incident has been resolved and the affected services have been restored.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 31, 20:15 PDT

Service Degradation Affecting Zoom Phone Outbound Calls in India.

Resolved - This incident has been resolved and the affected services have been restored.
Mar 31, 08:56 PDT

Monitoring - The issue affecting Zoom Phone Outbound Calls in India has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 31, 08:17 PDT

Identified - We have successfully identified the root cause affecting Zoom Phone Outbound Calls in India.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Mar 31, 06:45 PDT

Investigating - We are currently investigating a service degradation affecting Zoom Phone Outbound Calls in India.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 31, 06:38 PDT

Issue affecting Zoom Phone Outbound calls in Hyderabad Region

Resolved - This incident has been resolved and the affected services have been restored.
Mar 31, 05:51 PDT

Monitoring - On 2026-03-31 11:08 to 12:25 UTC users might have experienced issues with Zoom Phone outbound calls in the Hyderabad region. We have successfully resolved this issue. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 31, 05:36 PDT

Mar 30, 2026

Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration

Resolved - This incident has been resolved and the affected services have been restored.
Mar 30, 10:55 PDT

Monitoring - The service degradation affecting Zoom Phone and Zoom Contact Center PCI Integration has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 30, 10:37 PDT

Identified - We have identified an issue with our vendor partner impacting Zoom Phone and Zoom Contact Center PCI integration.

We are actively working with our vendor partner to resolve the issue.

We will share updates as soon as they become available.
Mar 30, 10:01 PDT

Investigating - We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center PCI Integration.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 30, 09:55 PDT

Mar 29, 2026

No incidents reported.

Mar 28, 2026

Zoom Audio Conference Infrastructure Upgrade (SIN - Singapore)

Completed - The scheduled maintenance has been completed.
Mar 28, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 02:00 PDT

Scheduled - We will perform scheduled PSTN telephony backend maintenance to enhance operational reliability and resiliency for Zoom Audio Conferencing during the maintenance windows and locations listed. We do not anticipate any service interruptions during this time.

Singapore Time (SGT): March 27, 05:00 PM – March 29, 05:00 AM

Pacific Time (PDT): March 27, 02:00 AM – March 28, 2:00 PM

GMT: March 27, 09:00 AM – March 28, 09:00 PM
Mar 18, 10:33 PDT

Zoom Phone India Maintenance (Mumbai/Hyderabad)

Completed - The scheduled maintenance has been completed.
Mar 28, 11:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 04:30 PDT

Scheduled - Zoom Phone users registered to the India (Mumbai/Hyderabad) Data Center will be automatically registered in an alternative datacenter starting at 28th March 04:30 AM PDT (5:00 PM IST on 28th March). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

Mumbai - 28th March 05:00 PM to 08:00 PM IST

Hyderabad - 28th March 08:05 PM to 11:59 PM IST

If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to alternate India (Hyderabad) Data Center in addition to the India (Mumbai) Data Center. During the maintenance window, connectivity to Zoom’s Mumbai Data Center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s India (Hyderabad) Data Center. Traffic will continue to be routed through the Zoom's India (Mumbai) Data Center once the maintenance is completed. The same will do for India (Hyderabad) as well.

For customers that use hardware phones, refer to this link for the devices support the alternative datacenter process as described above: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061373#h_01GNZ783VT6YXHES8NSXBA5M9A
Mar 9, 01:58 PDT

Mar 27, 2026

Temporary Update: Support Phone Number for Users in Austria.

Completed - The scheduled maintenance has been extended and it will be completed at 11:00 PDT.
Mar 27, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 08:00 PDT

Scheduled - Due to backend phone system updates, users in Austria are kindly asked to contact our support team using the secondary support 43 3162 31266 number until normal service is restored.
Mar 27, 07:57 PDT

Service degradation affecting a subset of admins using Workspace Reservation Dashboard

Resolved - This incident has been resolved and the affected services have been restored.
Mar 27, 03:35 PDT

Monitoring - The service degradation affecting Zoom Workspace Reservation Dashboard data has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 27, 03:21 PDT

Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Mar 27, 02:32 PDT

Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Mar 27, 01:32 PDT

Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Mar 27, 00:01 PDT

Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Mar 26, 22:49 PDT

Identified - We have successfully identified an issue affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Mar 26, 21:46 PDT

Update - We continue to investigate service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 26, 21:27 PDT

Investigating - We are currently investigating service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 26, 20:53 PDT

Mar 26, 2026

Service Degradation Affecting Zoom Virtual Agent - Voice bot in North America

Resolved - This incident has been resolved.
Mar 26, 15:41 PDT

Monitoring - The service degradation affecting Zoom Virtual Agent - Voice bot in the North America region has been successfully resolved.
Mar 26, 15:34 PDT

Identified - We have identified a service degradation with Zoom Virtual Agent - Voice bot in the North America region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

We appreciate your patience as we work to resolve this issue.
Mar 26, 14:42 PDT

Mar 25, 2026

No incidents reported.

Mar 24, 2026

Unresolved incident: Zoom FileServer Release: March, 2026 (No Operational Impact).

Mar 23, 2026

No incidents reported.

About This Site

Scheduled Maintenance

Zoom Team Chat Update Apr 7, 2026 09:00 - Apr 24, 2026 09:00 PDT

Zoom Support Maintenance Apr 9, 2026 23:30 - Apr 10, 2026 05:30 PDT

Zoom Audio Conference Infrastructure Upgrade (HKG - Hong Kong) Apr 10, 2026 02:00 - Apr 11, 2026 14:00 PDT

Zoom Support Maintenance May 2, 2026 00:00-01:30 PDT

Scheduled Zoom Software Quarterly Lifecycle Update (5/2/2026) May 2, 2026 17:00-18:00 PDT

Past Incidents

Zoom Team Chat Update Apr `7`, `2026` `09:00` - Apr `24`, `2026` `09:00` PDT

Zoom Support Maintenance Apr `9`, `2026` `23:30` - Apr `10`, `2026` `05:30` PDT

Zoom Audio Conference Infrastructure Upgrade (HKG - Hong Kong) Apr `10`, `2026` `02:00` - Apr `11`, `2026` `14:00` PDT

Zoom Support Maintenance May `2`, `2026` `00:00`-`01:30` PDT

Scheduled Zoom Software Quarterly Lifecycle Update (5/2/2026) May `2`, `2026` `17:00`-`18:00` PDT