Zoom Status

Zoom Phone Maintenance - SIN3 Data Center: October 8, 2026

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 08, 2026 - 09:00 PDT

Scheduled - Zoom will perform service maintenance at our SIN3 Data Center starting at 9:00 AM Pacific on October 8, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the NRT3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
Oct 8, 2026 09:00 - Oct 9, 2026 21:30 PDT

Service Degradation Affecting Customer Using Polycom Devices Going Offline

Update - We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.
Oct 07, 2026 - 19:40 PDT

Update - A significant number of Polycom devices are back online, and service has been restored for the majority of affected users.

We are continuing to work with our underlying provider to address the remaining service degradation affecting a subset of users whose Polycom devices remain offline.

We will continue to monitor the service closely and provide further updates as progress is made.

Thank you for your patience and understanding.
Sep 27, 2026 - 03:44 PDT

Update - We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.
Sep 26, 2026 - 21:01 PDT

Update - Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.
Sep 26, 2026 - 06:51 PDT

Identified - The root cause affecting service degradation with a subset of users with Polycom devices going offline has been identified.

We will keep you informed with timely updates as progress is made.
Sep 25, 2026 - 13:20 PDT

Update - We are continuing to investigate this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Sep 25, 2026 - 12:11 PDT

Investigating - We are currently investigating a service degradation with a subset of users with Polycom devices going offline.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Sep 25, 2026 - 10:45 PDT

Zoom Chat Update: October 06, 2026 (No Operational Impact)

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 06, 2026 - 09:00 PDT

Scheduled - We will be providing an update to Zoom Chat Backend Service. There will be no operational impact. All services will be available during this scheduled update.
Oct 6, 2026 09:00 - Oct 23, 2026 09:00 PDT

About This Site

For more information, please visit https://support.zoom.us

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Operational

Degraded Performance

Partial Outage

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Maintenance

Scheduled Maintenance

Zoom Phone India Maintenance (Hyderabad Data Center): October 09, 2026 Oct `9`, `2026` `04:30` - Oct `10`, `2026` `10:30` PDT

Zoom Phone users registered to the India (Hyderabad) Data Center will be automatically registered in an alternative Data Center (Mumbai) starting at 09th October 2026 04:30 AM PDT (5:00 PM IST on 09th October 2026). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to alternate India (Mumbai) Data Center in addition to the India (Hyderabad) Data Center. During the maintenance window, connectivity to Zoom’s Hyderabad Data Center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s India (Mumbai) Data Center. Traffic will continue to be routed through the Zoom's India (Hyderabad) Data Center once the maintenance is completed.

For customers that use hardware phones, refer to this link for the devices support the alternative datacenter process as described above: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061373#h_01GNZ783VT6YXHES8NSXBA5M9A
Posted on Sep 16, 2026 - 09:14 PDT

Network Maintenance in SJC Datacenter: October 11, 2026 Oct `11`, `2026` `22:00` - Oct `12`, `2026` `02:00` PDT

Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.
Posted on Aug 31, 2026 - 09:17 PDT

Network Maintenance in SJC Data Center : October 18, 2026 Oct `18`, `2026` `21:00` - Oct `19`, `2026` `03:00` PDT

Zoom will perform network maintenance at our San Jose data center. Users may experience a brief interruption of service during the maintenance window.
Posted on Sep 20, 2026 - 01:42 PDT

Zoom Phone Maintenance - AMS3 Data Center: October 19, 2026 Oct `19`, `2026` `09:00` - Oct `21`, `2026` `21:30` PDT

Zoom will perform service maintenance at our AMS3 Data Center starting at 9:00 AM Pacific on October 19, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the FRA3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
Posted on Sep 23, 2026 - 17:02 PDT

Zoom Phone maintenance - AMS5 Data Center: November 3, 2026 Nov `3`, `2026` `09:00` - Nov `5`, `2026` `21:30` PST

Zoom will perform service maintenance at our AMS5 Data Center starting at 9:00 AM Pacific on November 03, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the FRA3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
Posted on Oct 01, 2026 - 17:57 PDT

Announcing IP Address Changes: November 6, 2026 (No Operational Impact) Nov `6`, `2026` `23:59` - Nov `7`, `2026` `00:00` PST

The published IP ranges for Zoom Meetings and Webinars, Contact Center, and Phone services have been updated, including the removal of decommissioned entries and mask changes. We recommend that network administrators with Zoom-specific firewall or network rules update their systems as soon as possible.

Removed IPv4 addresses for Zoom Meetings and Webinars:
3.235.96.0/23
69.174.108.0/22

New IPv4 addresses for Zoom Meetings and Webinars:
3.235.96.26/31
3.235.96.158/31
69.174.110.0/23

Removed IPv4 addresses for Zoom Phone:
8.5.128.0/24
69.174.108.0/22

New IPv4 addresses for Zoom Phone:
69.174.110.0/23

Removed IPv4 addresses for Zoom Contact Center:
3.235.96.0/23

New IPv4 addresses for Zoom Contact Center:
3.235.96.26/31
3.235.96.158/31

For a complete list, please see:
https://assets.zoom.us/docs/ipranges/Zoom.txt
https://assets.zoom.us/docs/ipranges/ZoomMeetings.txt
https://assets.zoom.us/docs/ipranges/ZoomPhone.txt
https://assets.zoom.us/docs/ipranges/ZoomPhone-TCP443.txt
https://assets.zoom.us/docs/ipranges/ZoomPhone-TCP5091.txt
https://assets.zoom.us/docs/ipranges/ZoomCC.txt
https://assets.zoom.us/docs/ipranges/ZCCFlowScriptCallWidget.txt

A complete list of network firewall IP ranges and domains for Zoom can be found on the Zoom Support site at:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548
Posted on Oct 07, 2026 - 12:18 PDT

Scheduled Zoom Software Quarterly Lifecycle Update (11/7/2026) Nov `7`, `2026` `16:00`-`17:00` PST

Update - As a reminder approximately 30 days ahead of the upcoming enforcement, Zoom will be enforcing a new global minimum version this November 7. This affects the following products:

◦ VDI plugin
◦ Zoom Phone Local Survivability (ZPLS) module
◦ Meeting SDK (Web)

For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130

To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5
Oct 07, 2026 - 17:15 PDT

Scheduled - Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now, on November 7, 2026:

VDI plugin

Zoom Phone Local Survivability (ZPLS) module

Meeting SDK (Web)

All other clients and plugins not listed here will maintain the same version requirements as the August 2026 enforcement.

For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130

To assist with checking the client versions on your account, refer to the Dashboard support article:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5
Aug 07, 2026 - 10:41 PDT

Zoom Phone Maintenance - EU01 - FRA2 Data Center: November 09, 2026 Nov `9`, `2026` `09:00` - Nov `11`, `2026` `23:30` PST

Zoom will perform service maintenance at our EU01-FRA2 Data Center starting at 9:00 AM Pacific on November 09, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the AMS2 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
Posted on Oct 05, 2026 - 02:35 PDT

Past Incidents

Oct `8`, `2026`

Unresolved incident: Zoom Phone Maintenance - SIN3 Data Center: October 8, 2026.

Oct `7`, `2026`

Unresolved incident: Service Degradation Affecting Customer Using Polycom Devices Going Offline.

Oct `6`, `2026`

Zoom Phone Maintenance - NRT3 Data Center: October 5, 2026

Completed - The scheduled maintenance has been completed.
Oct 6, 23:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 09:00 PDT

Scheduled - Zoom will perform service maintenance at our NRT3 Data Center starting at 9:00 AM Pacific on October 5, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the KIX3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
Sep 15, 16:32 PDT

Service Degradation Affecting Zoom Slides Generation in US Region

Resolved - This incident has been resolved and the affected services have been restored.
Oct 6, 21:47 PDT

Monitoring - The issue affecting a subset of users experiencing difficulties with Zoom Slides Generation in the US region has been successfully resolved.

Our team will continue to monitor the situation closely and will keep you informed of any further developments.
Oct 6, 21:31 PDT

Identified - We have identified the issue affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Oct 6, 21:13 PDT

Investigating - We are currently investigating a service degradation affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Oct 6, 19:08 PDT

Service Degradation Affecting Zoom Calendar

Resolved - This incident has been resolved and the affected services have been restored.
Oct 6, 20:58 PDT

Monitoring - The service degradation affecting calendar provisioning for new users has been successfully resolved.

Our team will continue to monitor the situation closely and will keep you informed of any further updates.
Oct 6, 20:46 PDT

Identified - We have identified the service degradation where new users may be experiencing issues with calendar provisioning.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Oct 6, 20:09 PDT

Investigating - We are currently investigating a service degradation where new users may be experiencing issues with calendar provisioning.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Oct 6, 19:41 PDT

Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center

Resolved - This incident has been resolved and the affected services have been restored.
Oct 6, 20:42 PDT

Monitoring - On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center.

This incident has been resolved and the affected services have been restored.
Oct 6, 20:30 PDT

Oct `5`, `2026`

Service Degradation Affecting ZoomMate

Resolved - This incident has been resolved.
Oct 5, 15:21 PDT

Monitoring - The service degradation with ZoomMate has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Oct 5, 15:04 PDT

Identified - We have successfully identified the root cause affecting ZoomMate services.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Oct 5, 15:02 PDT

Investigating - We are currently investigating a service degradation with ZoomMate services.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Oct 5, 14:57 PDT

Network Maintenance in SJC Datacenter: October 4, 2026

Completed - The scheduled maintenance has been completed.
Oct 5, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 22:00 PDT

Scheduled - Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.
Aug 31, 09:06 PDT

Oct `4`, `2026`

Zoom Phone Maintenance - US East (IAD9 / IAD10) Data Center: October 2, 2026

Completed - The scheduled maintenance has been completed.
Oct 4, 21:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 17:00 PDT

Scheduled - Zoom will perform service maintenance at our US East (IAD9 / IAD10)) Data Center starting at 5:00 PM Pacific on October 2nd, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the other side sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
Sep 10, 11:40 PDT

Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.

Resolved - This incident has been resolved and the affected services have been restored.
Oct 4, 17:41 PDT

Monitoring - The issue affecting Zoom Rooms Management and Workspaces Management has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Oct 4, 17:00 PDT

Identified - We have identified the service degradation with Zoom Rooms Management and Workspaces Management.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Oct 4, 16:50 PDT

Investigating - We are currently investigating a service degradation affecting Zoom Rooms Management and Workspaces Management in SA01 region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Oct 4, 16:19 PDT

Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region

Resolved - This incident has been resolved and the affected services have been restored.
Oct 4, 01:20 PDT

Monitoring - On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region.

This incident has been resolved and the affected services have been restored.
Oct 4, 01:05 PDT

Oct `3`, `2026`

Service degradation affecting Developer Documentation Website

Resolved - This incident has been resolved and the affected services have been restored.
Oct 3, 11:43 PDT

Monitoring - The service degradation with Developer Documentation Website has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Oct 3, 11:18 PDT

Identified - We have successfully identified the root cause affecting users ability to access documentation from the Developer Documentation Website.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Oct 3, 10:15 PDT

Investigating - We are currently investigating a service degradation affecting users ability to access documentation from Developer Documentation Website.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Oct 3, 09:49 PDT

Oct `2`, `2026`

Oct `1`, `2026`

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events

Resolved - This incident has been resolved.
Oct 1, 10:53 PDT

Update - On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.

This incident has been resolved and the affected services have been restored.
Oct 1, 09:49 PDT

Monitoring - On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.

This incident has been resolved and the affected services have been restored.
Oct 1, 09:08 PDT

Service Degradation Affecting Zoom for Google Workspace Add-On

Resolved - This incident has been resolved and the affected services have been restored.
Oct 1, 09:21 PDT

Monitoring - The issue preventing users ability to add Zoom app in Google Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Oct 1, 09:05 PDT

Update - Our team continue to work on a resolution with our partner, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Oct 1, 08:07 PDT

Identified - We have successfully identified the root cause affecting users ability to add Zoom app in 3P Calendar Services.

Our team is actively working on a resolution with our partner, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Oct 1, 05:38 PDT

Investigating - We are currently investigating a service degradation affecting users ability to add Zoom app in 3P Calendar Services.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Oct 1, 04:52 PDT

Sep `30`, `2026`

Zoom Phone Maintenance - EU01 - AMS2 Data Center: September 28, 2026

Completed - This maintenance has been completed.
Sep 30, 11:04 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 09:00 PDT

Scheduled - Zoom will perform service maintenance at our EU01-AMS2 Data Center starting at 9:00 AM Pacific on September 28, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the EU01-FRA2 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
Sep 10, 13:43 PDT

Sep `29`, `2026`

Service Degradation Affecting Zoom Phone in the EU01 cluster.

Resolved - This incident has been resolved.
Sep 29, 18:20 PDT

Monitoring - On 09/29/2026 - 09/30/2026, Between 21:08 UTC to 00:44 UTC, A subset of users may have experienced issues with Zoom Phone in the EU01 cluster.

This incident has been resolved and the affected services have been restored.
Sep 29, 18:07 PDT

Announcing Updated IP Address Ranges: September 28, 2026 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Sep 29, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 23:59 PDT

Scheduled - The published IP range for Zoom Meeting and Zoom Phone services has been updated from 192.204.12.0/22 to 192.204.12.0/23. We recommend that network administrators, with Zoom-specific firewall or network rules, update their systems as soon as possible in preparation.

Mask change for Zoom Phone and Zoom Meetings service:
192.204.12.0/22 changed to 192.204.12.0/23

In addition, Zoom has updated the published IP range files to remove redundant entries that were fully contained within larger, overlapping subnet blocks for the Zoom Phone and ZoomCDN. This does not introduce any new IP ranges or remove any active ranges from service. The following adjustments have been made:

ZoomPhone.txt:
Two redundant entries, 173.231.92.0/24 and 173.231.94.0/24, were removed, as both are fully contained within the existing 173.231.80.0/20 range already listed in the same file.

ZoomCDN-IPv6.txt:
Two adjacent entries, 2407:30c0:180::/48 and 2407:30c0:181::/48, were consolidated into a single 2407:30c0:180::/47.

While the ranges have been consolidated for the ZoomPhone.txt file, additional files have been generated for the individual Zoom Phone rules, specifically:
ZoomPhone-TCP443.txt
ZoomPhone-TCP5091.txt
ZoomPhone-TCP390.txt
ZoomPhone-UDP3478.txt
ZoomPhone-UDP20000-64000.txt

These updates have no operational impact. Network administrators do not need to take any action unless they maintain custom scripts or automation that reference the previous redundant entries

We have also updated the Zoom CRC JSON file to reflect the current domains utilized for joining Zoom Meetings.

For a complete list, please see:

https://assets.zoom.us/docs/ipranges/Zoom.txt
https://assets.zoom.us/docs/ipranges/ZoomMeetings.txt
https://assets.zoom.us/docs/ipranges/ZoomPhone.txt
https://assets.zoom.us/docs/ipranges/ZoomPhone-TCP443.txt
https://assets.zoom.us/docs/ipranges/ZoomPhone-TCP5091.txt
https://assets.zoom.us/docs/ipranges/ZoomPhone-TCP390.txt
https://assets.zoom.us/docs/ipranges/ZoomPhone-UDP3478.txt
https://assets.zoom.us/docs/ipranges/ZoomPhone-UDP20000-64000.txt
https://assets.zoom.us/docs/ipranges/ZoomCDN-IPv6.txt
https://assets.zoom.us/docs/ipranges/ZoomCRCDomains.json

A complete list of network firewall IP ranges and domains for Zoom can be found on the Zoom Support site at:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548
Aug 28, 09:59 PDT

Sep `28`, `2026`

Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

Resolved - This incident has been resolved and the affected services have been restored.
Sep 28, 16:35 PDT

Monitoring - The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Sep 28, 16:23 PDT

Investigating - We are currently investigating a service degradation with Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Sep 28, 15:15 PDT

Network Maintenance in SJC Datacenter: September 27, 2026

Completed - The scheduled maintenance has been completed.
Sep 28, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 22:00 PDT

Sep `27`, `2026`

Scheduled Update to Prompt Track Versions for Zoom Clients: September 27, 2026 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Sep 27, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 18:00 PDT

Scheduled - Zoom will be updating the Prompt track versions for Zoom clients on 9/27/2026.

Slow channel updates:

Windows: 7.1.9

macOS: 7.1.9

Linux: 7.1.9

For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900
Sep 17, 16:40 PDT

Sep `26`, `2026`

An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature

Resolved - This incident has been resolved and the affected services have been restored.
Sep 26, 00:03 PDT

Monitoring - The issue causing an unintended pop-up message appearing for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Sep 25, 23:48 PDT

Update - We continue to investigate an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings.

At this time, Catch Me Up service itself remains fully functional.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Sep 25, 21:59 PDT

Investigating - We are currently investigating an unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature in Zoom Meetings.

At this time, Catch Me Up service itself remains fully functional.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Sep 25, 02:20 PDT

Sep `25`, `2026`

Zoom Phone India Maintenance (Mumbai) : September 25, 2026

Completed - The scheduled maintenance has been completed.
Sep 25, 11:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 04:30 PDT

Scheduled - Zoom Phone users registered to the India (Mumbai) Data Center will be automatically registered in an alternative datacenter (Hyderabad) starting at 25th September 2026 04:30 AM PDT (5:00 PM IST on 25th September 2026). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to alternate India (Hyderabad) Data Center in addition to the India (Mumbai) Data Center. During the maintenance window, connectivity to Zoom’s Mumbai Data Center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s India (Hyderabad) Data Center. Traffic will continue to be routed through the Zoom's India (Mumbai) Data Center once the maintenance is completed.

For customers that use hardware phones, refer to this link for the devices support the alternative datacenter process as described above: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061373#h_01GNZ783VT6YXHES8NSXBA5M9A
Sep 3, 02:47 PDT

Sep `24`, `2026`

Scheduled Update to Slow Track Versions for Zoom Clients: September 24, 2026 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
Sep 24, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 18:00 PDT

Scheduled - Zoom will be updating the Slow track versions for Zoom clients on 9/24/2026.

Slow channel updates:

Windows: 7.1.9

macOS: 7.1.9

Linux: 7.1.9

For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900
Sep 17, 16:38 PDT

Service Degradation Affecting Live Transcription Services.

Resolved - This incident has been resolved and the affected services have been restored.
Sep 24, 14:57 PDT

Monitoring - The service degradation affecting Live Transcription services has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Sep 24, 13:22 PDT

Identified - We have identified the service degradation affecting Live Transcription Services.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Sep 24, 13:12 PDT

Update - We are continuing to investigate this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Sep 24, 09:32 PDT

Investigating - We are currently investigating a service degradation affecting Live Transcription Services.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Sep 24, 08:47 PDT

Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India

Resolved - This incident has been resolved and the affected services have been restored.
Sep 24, 06:42 PDT

Monitoring - The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Sep 24, 06:14 PDT

Identified - We have identified the issue with our underlying carrier affecting a subset of Airtel subscribers, which is impacting inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally.

We are actively working with our carrier partner to resolve the issue.

We will share updates as soon as they become available.
Sep 24, 05:07 PDT

Investigating - We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Sep 24, 04:19 PDT

About This Site

Scheduled Maintenance

Zoom Phone India Maintenance (Hyderabad Data Center): October 09, 2026 Oct 9, 2026 04:30 - Oct 10, 2026 10:30 PDT

Network Maintenance in SJC Datacenter: October 11, 2026 Oct 11, 2026 22:00 - Oct 12, 2026 02:00 PDT

Network Maintenance in SJC Data Center : October 18, 2026 Oct 18, 2026 21:00 - Oct 19, 2026 03:00 PDT

Zoom Phone Maintenance - AMS3 Data Center: October 19, 2026 Oct 19, 2026 09:00 - Oct 21, 2026 21:30 PDT

Zoom Phone maintenance - AMS5 Data Center: November 3, 2026 Nov 3, 2026 09:00 - Nov 5, 2026 21:30 PST

Announcing IP Address Changes: November 6, 2026 (No Operational Impact) Nov 6, 2026 23:59 - Nov 7, 2026 00:00 PST

Scheduled Zoom Software Quarterly Lifecycle Update (11/7/2026) Nov 7, 2026 16:00-17:00 PST

Zoom Phone Maintenance - EU01 - FRA2 Data Center: November 09, 2026 Nov 9, 2026 09:00 - Nov 11, 2026 23:30 PST

Past Incidents

Oct 8, 2026

Oct 7, 2026

Oct 6, 2026

Oct 5, 2026

Oct 4, 2026

Oct 3, 2026

Oct 2, 2026

Oct 1, 2026

Sep 30, 2026

Sep 29, 2026

Sep 28, 2026

Sep 27, 2026

Sep 26, 2026

Sep 25, 2026

Sep 24, 2026

Zoom Phone India Maintenance (Hyderabad Data Center): October 09, 2026 Oct `9`, `2026` `04:30` - Oct `10`, `2026` `10:30` PDT

Network Maintenance in SJC Datacenter: October 11, 2026 Oct `11`, `2026` `22:00` - Oct `12`, `2026` `02:00` PDT

Network Maintenance in SJC Data Center : October 18, 2026 Oct `18`, `2026` `21:00` - Oct `19`, `2026` `03:00` PDT

Zoom Phone Maintenance - AMS3 Data Center: October 19, 2026 Oct `19`, `2026` `09:00` - Oct `21`, `2026` `21:30` PDT

Zoom Phone maintenance - AMS5 Data Center: November 3, 2026 Nov `3`, `2026` `09:00` - Nov `5`, `2026` `21:30` PST

Announcing IP Address Changes: November 6, 2026 (No Operational Impact) Nov `6`, `2026` `23:59` - Nov `7`, `2026` `00:00` PST

Scheduled Zoom Software Quarterly Lifecycle Update (11/7/2026) Nov `7`, `2026` `16:00`-`17:00` PST

Zoom Phone Maintenance - EU01 - FRA2 Data Center: November 09, 2026 Nov `9`, `2026` `09:00` - Nov `11`, `2026` `23:30` PST

Oct `8`, `2026`

Oct `7`, `2026`

Oct `6`, `2026`

Oct `5`, `2026`

Oct `4`, `2026`

Oct `3`, `2026`

Oct `2`, `2026`

Oct `1`, `2026`

Sep `30`, `2026`

Sep `29`, `2026`

Sep `28`, `2026`

Sep `27`, `2026`

Sep `26`, `2026`

Sep `25`, `2026`

Sep `24`, `2026`