Zoom Service Status
A subset of users may experience issues with our underlying carrier in Europe.
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Sep 14, 2025 - 02:25 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Sep 11, 2025 - 02:21 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Sep 06, 2025 - 18:47 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Sep 04, 2025 - 18:31 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Sep 02, 2025 - 18:55 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 31, 2025 - 18:30 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 29, 2025 - 18:30 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 27, 2025 - 12:52 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 25, 2025 - 12:51 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 25, 2025 - 01:43 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 24, 2025 - 01:43 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 23, 2025 - 01:43 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 22, 2025 - 12:47 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 22, 2025 - 00:48 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 21, 2025 - 13:08 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 21, 2025 - 00:44 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 20, 2025 - 13:01 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 20, 2025 - 00:54 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 19, 2025 - 12:51 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 19, 2025 - 00:44 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 18, 2025 - 12:44 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 18, 2025 - 00:30 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 17, 2025 - 12:31 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 17, 2025 - 00:53 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 16, 2025 - 12:30 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 16, 2025 - 00:03 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 15, 2025 - 11:58 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 15, 2025 - 04:54 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 14, 2025 - 22:43 PDT
Update - Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
Aug 14, 2025 - 16:43 PDT
Identified - Our underlying carrier has identified the issue and is working to restore the API service. We will provide updates as they become available.
Aug 14, 2025 - 10:31 PDT
Investigating - A subset of users(ZP/ZCC) may experience issues with delays in acquiring or porting telephone numbers, and updating associated address information in EU Region. We are actively working with our carrier partner to resolve the issue. We will share the updates as soon as we have them.
Aug 14, 2025 - 08:32 PDT
Zoom Data Center Consolidation Reminder for Zoom Conference Room Connector (CRC)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 2025 - 00:01 PDT
Scheduled - Zoom is continuously optimizing our global footprint to improve performance and availability for our customers. As a reminder, on September 30, 2025 Zoom plans to decommission our Conference Room Connector (CRC) services in multiple locations and move services to our newer data centers. The locations we are moving out of and their replacements, are listed in the tables below.

Zoom customers using Conference Room Connector (CRC) to connect to Zoom meetings using Zoom CRC DNS domain names for each of these data centers will not be affected by this change.

Zoom customers using Conference Room Connector (CRC) to connect to Zoom meetings using the CRC IP addresses for the old data centers must begin using the new CRC IP addresses listed in the table before the decommissioning date.

Asia Region
Location: Hong Kong
Old Zoom Datacenter: HK
Old CRC IP address: 209.9.211.110
New Zoom Datacenter: HKG
New CRC IP address: 170.114.134.121

Location: Singapore
Old Zoom Datacenter: SG
Old CRC IP address: 149.137.40.110
New Zoom Datacenter: SIN
New CRC IP address: 170.114.180.219

For any questions or concerns, please contact your account team or Zoom Support.

FAQ
What is changing? Zoom Conference Room Connector (CRC) in multiple Zoom data centers is being decommissioned in favor of newer data centers to support improved performance and availability.

When is this planned? September 30, 2025

What do I, as a customer, need to do? In most cases nothing and the use of newer data centers such as IAD and SJC will be automatic. Zoom customers using Conference Room Connector (CRC) to connect to Zoom meetings using the old CRC IP addresses for the old data centers listed in this notice must begin using the new CRC IP addresses before the decommissioning date.

Do I need to update my firewall, proxy, or other systems to allow communications with these new data centers? Following the guidelines in https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065748 will help customers connect to the available Zoom data centers globally. As Zoom scales to meet customer demand and enable future products, platform IP addresses and network ranges will change to accommodate service growth and seasonal load spikes. As these services and ranges frequently evolve, Zoom does not provide specific IP address ranges assigned to geographical locations.

Will this be the only data center change? As Zoom continuously optimizes our global footprint to improve performance and availability, the addition and removal of data centers is an ongoing process. Following the guidance in https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065748 will help customers connect to the available Zoom data centers.
Aug 20, 2025 00:00 - Sep 30, 2025 23:30 PDT
Zoom Data Center Consolidation Reminder for Zoom Conference Room Connector (CRC)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 2025 - 00:00 PDT
Scheduled - Zoom is continuously optimizing our global footprint to improve performance and availability for our customers. As a reminder, on September 19, 2025 Zoom plans to decommission our Conference Room Connector (CRC) services in multiple locations and move services to our newer data centers. The locations we are moving out of and their replacements, are listed in the tables below.

Zoom customers using Conference Room Connector (CRC) to connect to Zoom meetings using Zoom CRC DNS domain names for each of these data centers will not be affected by this change.

Zoom customers using Conference Room Connector (CRC) to connect to Zoom meetings using the CRC IP addresses for the old data centers must begin using the new CRC IP addresses listed in the table before the decommissioning date.

EU Region
Location: Amsterdam, EU
Old Zoom Datacenter: AM
Old CRC IP address: 213.19.144.110
New Zoom Datacenter: AMS
New CRC IP address: 159.124.15.191

Location: Frankfurt, EU
Old Zoom Datacenter: FR
Old CRC IP address: 213.244.140.110
New Zoom Datacenter: FRA
New CRC IP address: 159.124.47.249

For any questions or concerns, please contact your account team or Zoom Support.

FAQ
What is changing? Zoom Conference Room Connector (CRC) in multiple Zoom data centers is being decommissioned in favor of newer data centers to support improved performance and availability.

When is this planned? September 19, 2025

What do I, as a customer, need to do? In most cases nothing and the use of newer data centers such as IAD and SJC will be automatic. Zoom customers using Conference Room Connector (CRC) to connect to Zoom meetings using the old CRC IP addresses for the old data centers listed in this notice must begin using the new CRC IP addresses before the decommissioning date.

Do I need to update my firewall, proxy, or other systems to allow communications with these new data centers? Following the guidelines in https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065748 will help customers connect to the available Zoom data centers globally. As Zoom scales to meet customer demand and enable future products, platform IP addresses and network ranges will change to accommodate service growth and seasonal load spikes. As these services and ranges frequently evolve, Zoom does not provide specific IP address ranges assigned to geographical locations.

Will this be the only data center change? As Zoom continuously optimizes our global footprint to improve performance and availability, the addition and removal of data centers is an ongoing process. Following the guidance in https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065748 will help customers connect to the available Zoom data centers.
Aug 20, 2025 00:00 - Sep 19, 2025 23:30 PDT

About This Site

For more information, please visit https://support.zoom.us

Zoom Blog ? Operational
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Outbound Dialers Operational
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Voicemail Operational
Zoom CX - AUSTRALIA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
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3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
Zoom CX - EMEA Degraded Performance
Zoom Contact Center Degraded Performance
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
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BYOC - Premises Operational
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Zoom CX - JAPAN Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
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3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
Zoom CX - LATIN AMERICA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
Zoom CX - NORTH AMERICA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
SMS (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
Cobrowse Operational
Zoom Developer Platform Operational
Web SDK Operational
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Marketplace Operational
Webhooks Operational
Developer Documentation Website Operational
Zoom Video SDK Operational
Cloud Recording Operational
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Calling Out Operational
Zoom Docs Operational
Zoom Events ? Operational
Zoom Mail Operational
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Zoom Scheduler Operational
Zoom AIC Operational
Zoom Meetings Operational
Zoom Meetings ? Operational
In-Meeting Chat/Polling Operational
Archiving Operational
Live Transcription Operational
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Meeting Dial-in/Telephony ? Operational
Zoom Conference Room Connector ? Operational
Recording Operational
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Zoom for Intune Operational
Zoom Whiteboard Operational
Zoom Webinars ? Operational
Zoom AIC Operational
SMS (Send meeting invite via SMS) Operational
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Zoom Phone - Global Operational
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PSTN Operational
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Zoom Phone Operational
Devices (Softphones/Deskphones) ? Operational
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Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
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Zoom Phone - AUSTRALIA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
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SMS/MMS (Inbound/Outbound) Operational
Zoom Phone - EMEA Degraded Performance
Zoom Phone Degraded Performance
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
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SMS/MMS (Inbound/Outbound) Operational
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Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
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Emergency Calling Operational
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Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Phone - LATIN AMERICA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
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Zoom Phone - NORTH AMERICA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
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Zoom Revenue Accelerator Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Zoom Software Quarterly Lifecycle Update (11/1/2025) Nov 1, 2025 17:00-18:00 PDT

The next Zoom Software Quarterly Lifecycle policy enforcement, scheduled for November 1, 2025, will maintain the same version requirements as the August 2025 enforcement for all clients and plugins, except for the Zoom Node - Conference Room Connector Hybrid. Zoom will be enforcing a new minimum version for Zoom Node - Conference Room Connector Hybrid, approximately 90 days from now on November 1, 2025.

For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130

To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5
Posted on Aug 01, 2025 - 13:58 PDT
Sep 15, 2025

No incidents reported today.

Sep 14, 2025
Zoom Phone Update: September 14, 2025 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Sep 14, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 17:00 PDT
Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes Zoom Phone AI Companion enablement and adoption features.

There is no operational impact. All services will be available during this scheduled update.

For Japan SIP zones in Tokyo and Osaka, there is a separate maintenance window: 9/14/2025 8:00AM - 10:00AM PDT (09/15/2025 00:00 - 2:00 JST)
Sep 8, 13:12 PDT
Zoom Workforce Management Update: September 14, 2025 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Sep 14, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 17:00 PDT
Scheduled - We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes enhancements to forecasting capabilities.

There is no operational impact. All services will be available during this scheduled update.
Sep 8, 11:33 PDT
Sep 13, 2025
A small subset of users may experience issues with SMS(outbound) service in US Region while using Zoom Phone and Zoom Contact Center.
Resolved - This issue has been fixed.
Sep 13, 21:03 PDT
Monitoring - We have fixed the issue with SMS(outbound) service in US Region. We will continue to monitor & provide updates as soon as there is more information to share.
Sep 13, 20:43 PDT
Identified - We have detected service degradation where a small subset of users may experience issues with SMS(outbound) service in US Region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Sep 13, 19:44 PDT
Zoom Virtual Agent Update: September 13, 2025 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Sep 13, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 17:01 PDT
Scheduled - We will be providing an update to Zoom Virtual Agent. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details. This update includes voice agent silence timeout settings.

There is no operational impact. All services will be available during this scheduled update.
Sep 8, 11:42 PDT
Zoom Contact Center Update: September 13, 2025 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Sep 13, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 17:01 PDT
Scheduled - We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes a timezone field for address book contacts.

There is no operational impact. All services will be available during this scheduled update.
Sep 9, 10:04 PDT
Sep 12, 2025
Users of Google Chrome 140 browser may not hear audio in a meeting
Resolved - This issue has been resolved.
Sep 12, 23:18 PDT
Monitoring - A fix has been implemented. Users need to restart their Chrome browser to apply the fix.
Sep 12, 06:09 PDT
Identified - A subset of ZWA, WebSDK and VideoSDK users may experience audio loss in the meeting after they upgrade Google Chrome to version 140. We are actively working with the third party to mitigate it.
Sep 11, 16:51 PDT
Decommissioning Numbers for Zoom Audio-Conferencing
Completed - The scheduled maintenance has been completed.
Sep 12, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 17:00 PDT
Scheduled - Due to a change with our phone carrier, the following two Toll-Free numbers are being decommissioned.

Accounts will still have other Toll-Free numbers available for use.

New Zealand +64 XXXX 43281
Australia +61 XXXX 531440

Please make sure to make any necessary updates in your Admin Portal (https://zoom.us/account/setting?tab=telephony) to ensure availability for use of the remaining Toll-Free numbers on your account. Only if you are not already using the remaining numbers, currently scheduled meetings for 9/12/2025 and onward may need to be rescheduled so that the updated Toll-Free numbers will be reflected in newly scheduled meetings. If meeting invites are not updated to reflect the additional Toll-Free numbers, participants dialing in from these countries will not be able to join using the decommissioned numbers after 9/12/2025. Any newly created meetings scheduled after you’ve updated the numbers in your portal will be automatically updated with the remaining Toll-Free number(s) for future invites.

To view your current and new numbers in order to make the above changes, please visit your Admin Portal. There you will be able to find all Toll-Free numbers that will remain supported.
Aug 25, 11:10 PDT
A subset of users experiencing connectivity issues with Zoom meetings in the Istanbul region.
Resolved - This incident has been resolved.
Sep 12, 07:10 PDT
Monitoring - We have fixed the issue where a subset of users were experiencing connectivity issues with Zoom meetings. We will continue to monitor and provide updates as soon as there is more information to share.
Sep 12, 06:11 PDT
Update - We have identified the issue and our engineers are currently working on the resolution. We will continue to provide updates as we have them.
Sep 12, 05:20 PDT
Identified - We have identified the cause for service degradation where a subset of users would be experiencing connectivity issues with Zoom meetings. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share
Sep 12, 04:50 PDT
Investigating - We have detected a service degradation affecting a subset of users in the Istanbul region, who may be experiencing connectivity issues with Zoom Meetings. Our engineering teams are actively investigating the impact and root cause, and further updates will be shared as more information becomes available.
Sep 12, 04:19 PDT
Sep 11, 2025
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
Zoom Phone Services were affected in Hong Kong, China
Resolved - This incident has been resolved.
Sep 8, 21:23 PDT
Monitoring - Between 2025-09-08 16:44 to 2025-09-09 3:45 UTC we observed a subset of users were unable to make phone calls via Zoom in Hong Kong China region. We have resolved the issue and currently monitoring it closely.
Sep 8, 20:59 PDT
Sep 7, 2025

No incidents reported.

Sep 6, 2025
Zoom Phone Maintenance for Mumbai and Hyderabad Data Centers
Completed - The scheduled maintenance has been completed.
Sep 6, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 10:00 PDT
Scheduled - We will be performing maintenance for Zoom Phone at our Mumbai and Hyderabad data centers starting on September 6th at 17:00 UTC (22:30 IST). During the maintenance window, a brief disconnection may be experienced and notifications may be missed.
Aug 29, 16:23 PDT
Sep 5, 2025
Zoom Phone Maintenance (Hong Kong 2)
Completed - The scheduled maintenance has been completed.
Sep 5, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 06:00 PDT
Scheduled - Zoom is starting to route additional Zoom Phone & Zoom Contact Center traffic across our new Data Centers. We are sending out this notification to inform our customers of this change.

We are going to make the change in the backend for "Asia Pacific (Hong Kong 2) - phasing out for DC consolidation" sip zone and move all traffic to "Asia Pacific (HKG2)" all together. There will be a brief downtime (less than 5 minutes) for the migration.

There is no change in customer side needed to perform this change.

Please make sure the following subnet is kept in the firewall.
- 101.36.167.0/24

For any questions or concerns, please contact your account team or Zoom Support.
Aug 8, 15:35 PDT
Sep 4, 2025
Zoom Global Telephony Maintenance
Completed - The scheduled maintenance has been completed.
Sep 4, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 09:00 PDT
Scheduled - Zoom is continuously optimizing our global footprint to improve performance and availability for our customers. With this, starting from August 4, 2025, Zoom Global Telecom Operations will be conducting a series of maintenance with our underlying telephony providers within the following regions/countries:

EMEA:
Austria
Belgium
Denmark
France
Germany
Ireland
Italy
Netherlands
Portugal
Spain
Sweden
Switzerland
United Kingdom

AMERICAS:
Canada
United States

There is no expected downtime during the maintenances with our underlying carriers.
Jul 31, 20:13 PDT
Sep 3, 2025
A subset of users experiencing SMS delivery issues with Zoom Phone in US.
Resolved - This incident has been resolved.
Sep 3, 06:31 PDT
Monitoring - The Issue has been fixed by our carrier partner where a subset of users would be experiencing SMS delivery issues with Zoom Phone in US. We will continue to monitor and provide updates as soon as there is more information to share.
Sep 3, 06:21 PDT
Identified - We have identified the issues with one of our underlying carrier partner, our carrier partner continues to resolve the issue. We will provide updates as they become available.
Sep 3, 05:51 PDT
Investigating - We have detected service degradation where a subset of users would be experiencing SMS delivery issues with Zoom Phone in US. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Sep 3, 05:20 PDT
Sep 2, 2025
Issue with Zoom AI services in Singapore region.
Resolved - This incident has been resolved.
Sep 2, 02:13 PDT
Update - Our monitoring detected service degradation with Zoom AI services in Singapore. We have resolved the issue and are currently monitoring it closely. Zoom will provide updates as soon as we have more information to share.
Sep 2, 01:02 PDT
Monitoring - Our monitoring detected service degradation with Zoom AI services in Singapore. We have resolved the issue and currently monitoring it closely. Zoom will provide updates as soon as there is more information to share.
Sep 2, 00:58 PDT
Sep 1, 2025
Issue with Zoom Virtual Agent in North America
Resolved - This incident has been resolved.
Sep 1, 02:05 PDT
Monitoring - On 09/01/2025, Between 07:12 UTC to 07:51 UTC, Users in North America may have experienced issues with Zoom Virtual Agent. This incident has been resolved and the affected services have been restored.
Sep 1, 01:45 PDT
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