Zoom Service Status
Service Degradation Affecting Zoom Meeting Recordings
Monitoring - The service degradation with Zoom Meeting Recordings has been successfully mitigated.

Users may see two recording files instead of one for meetings that were in progress during the impact window.
Our team is continuing to monitor and evaluate the full scope of impact.
If you have questions about your recordings, please open a support ticket, and our team will investigate.
Our team will continue to monitor the situation closely and keep you informed of any further developments.

We appreciate your patience as we worked to resolve this issue.
Jun 15, 2026 - 11:16 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

We appreciate your patience as we work to resolve this issue.
Jun 15, 2026 - 10:25 PDT
Identified - We have successfully identified the root cause affecting Zoom Meeting Records. Users may observe two recording files instead of one.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Jun 15, 2026 - 09:34 PDT
Investigating - We are currently investigating a service degradation affecting Zoom Meeting Recordings.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jun 15, 2026 - 09:07 PDT
Zoom Phone/Zoom Contact Center General Underlying Provider Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 08, 2026 - 17:00 PDT
Scheduled - In the ongoing efforts to improve our services, we will be conducting general maintenance with our underlying carriers in Europe. This maintenance will be done after normal business hours with no expected service interruptions. The scheduled countries are:

Netherlands

Switzerland

Italy

France

Ireland

Denmark

United Kingdom
Jun 8, 2026 17:00 - Jun 30, 2026 20:30 PDT
Announcement to Introduce hCaptcha to Zoom Service
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 09, 2026 - 11:15 PDT
Scheduled - Zoom is protected by reCAPTCHA and the Google Privacy Policy – Privacy & Terms – Google and Google Terms of Service – Privacy & Terms – Google apply.

Starting from May 16, 2026, we will implement both hCaptcha and reCAPTCHA simultaneously.

To ensure uninterrupted service, please add *.hcaptcha.com to your network allow list (whitelist) if necessary by May 15th.
Apr 9, 2026 11:15 - Jun 29, 2026 11:15 PDT

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Degraded Performance
Partial Outage
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Maintenance

Scheduled Maintenance

Network Maintenance in Frankfurt Data Center: June 19, 2026 Jun 19, 2026 14:00-21:00 PDT

Zoom will perform service maintenance at Frankfurt (FRA) Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for the services mentioned.
Posted on May 29, 2026 - 16:58 PDT

Network Maintenance in Amsterdam Data Center: June 19, 2026 Jun 19, 2026 16:00-23:00 PDT

Zoom will perform service maintenance at the Amsterdam (AMS) Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for the services mentioned.
Posted on May 29, 2026 - 17:36 PDT

Zoom Contact Center Update: 6/20/2026 (No Operational Impact) Jun 19, 2026 17:00 - Jun 20, 2026 02:00 PDT

We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes single-tab screen pop for the ServiceNow CTI integration.

There is no operational impact. All services will be available during this scheduled update.
Posted on Jun 15, 2026 - 21:11 PDT

Zoom Virtual Agent Update: 6/20/2026 (No Operational Impact) Jun 19, 2026 17:00 - Jun 20, 2026 02:00 PDT

We will be providing an update to Zoom Virtual Agent. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details. This update includes support for Zoom Virtual Agent multi-instance platform with Zoom Phone.

There is no operational impact. All services will be available during this scheduled update.
Posted on Jun 15, 2026 - 20:29 PDT

Zoom Workforce Management Update Jun 20, 2026 17:00 - Jun 21, 2026 02:00 PDT

We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes Zendesk integration for forecasting.

There is no operational impact. All services will be available during this scheduled update.
Posted on Jun 15, 2026 - 20:23 PDT

Zoom Phone Update: 6/21/2026 (No Operational Impact) Jun 20, 2026 17:00 - Jun 21, 2026 02:00 PDT

We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes ZVA Receptionist Variables display in Zoom Phone pop-up windows and incoming notification windows.

There is no operational impact. All services will be available during this scheduled update.
Posted on Jun 15, 2026 - 20:24 PDT

Zoom Phone Update (Japan SIP Zones): June 21, 2026 (No Operational Impact) Jun 21, 2026 08:00-10:00 PDT

We will be providing an update to Zoom Phone -Japan SIP zones in Tokyo and Osaka.

Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details.

This update includes the ability to display ZVA receptionist variables in Zoom Phone pop-up windows and incoming notification windows.

There is no operational impact. All services will be available during this scheduled update.
Posted on Jun 16, 2026 - 09:44 PDT

Scheduled Update to Slow versions for Clients (June 25, 2026) Jun 25, 2026 18:00-21:00 PDT

Zoom will be updating the Slow track versions for Zoom clients on June 25, 2026, to the following versions:

Windows: 7.0.5

macOS: 7.0.5

Linux: 7.0.5

Android: 7.0.5

iOS: 7.0.5

VDI : 6.6.15


For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900
Posted on Jun 16, 2026 - 18:20 PDT

Scheduled Update to Prompt versions for Clients (June 25, 2026) Jun 25, 2026 18:00-21:00 PDT

Zoom will be updating the Prompt version for Zoom clients on June 25, 2026, to the following versions:

Windows: 7.0.5

macOS: 7.0.5

Linux: 7.0.5

Android: 7.0.5

iOS: 7.0.5

VDI : 6.6.15


For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900
Posted on Jun 16, 2026 - 18:26 PDT

Decommissioning Costa Rica Audio conferencing number Jun 29, 2026 17:00 - Jul 1, 2026 17:00 PDT

Due to a change with our phone carrier, the following Costa Rica Toll number is being decommissioned:

Costa Rica: +506 xxxx 0180

Accounts will still have other Toll and Toll-Free numbers available for use.

Please make sure to make any necessary updates in your Admin Portal (https://zoom.us/account/setting?tab=telephony) to ensure availability for use of the remaining Toll and Toll-Free numbers on your account. Only if you are not already using the remaining numbers, currently scheduled meetings for 6/30/2026 and onward may need to be rescheduled so that the updated numbers will be reflected in newly scheduled meetings. If meeting invites are not updated to reflect the additional numbers, participants dialing in from applicable regions will not be able to join using the decommissioned number(s) after 6/30/2026. Any newly created meetings scheduled after you’ve updated the numbers in your portal will be automatically updated with the remaining number(s) for future invites.

To view your current and new numbers in order to make the above changes, please visit your Admin Portal. There you will be able to find all Premium Toll and Toll-Free numbers that will remain supported.
Posted on Jun 02, 2026 - 18:04 PDT

Announcing IP Address Changes (No Operational Impact) Jun 30, 2026 23:59 - Jul 1, 2026 00:00 PDT

The following new and updated IP addresses will be deployed to Zoom resources for the Zoom Contact Center (ZCC) Flow Script and HTTP Call widgets, as well as the Zoom Virtual Agent (ZVA) Flow Script widget. In addition, a subset of addresses that were previously assigned to the widgets have already been removed from service and will not be reassigned until after the maintenance window. We recommend that network administrators, with Zoom-specific firewall or network rules, update their systems as soon as possible in preparation.

New IPv4 addresses for the ZCC Flow Script widget and HTTP Call widget endpoints:
3.66.91.120
3.66.92.245
35.180.72.184
35.180.179.45

Removed IPv4 addresses for the ZCC Flow Script widget and HTTP Call widget endpoints:
3.66.90.39
3.66.90.206
3.70.50.178

New IPv4 addresses for the ZVA Flow Script widget endpoints:
3.71.117.179
3.75.143.208
13.38.195.93
52.47.34.120

Removed IPv4 addresses for the ZVA Flow Script widget endpoints:
3.71.118.107
3.71.118.247
3.70.48.137

A complete list of network firewall IP ranges and domains for Zoom can be found on the Zoom Support site at: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548
Posted on Jun 01, 2026 - 11:36 PDT

Zoom Support Maintenance Jul 4, 2026 00:00-01:30 PDT

We will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Downtime is not expected, but users may experience general slowness for Zoom Support Knowledge Base and Ticketing during the maintenance window.
Posted on Jun 15, 2026 - 19:40 PDT

Deprecation of 'Use Content Delivery Network' Feature Jul 18, 2026 17:00 - Jul 19, 2026 17:00 PDT

We are completing the final phase of the deprecation of the "Use Content Delivery Network" (CDN) feature in Zoom Meetings Web. The UI-side disablement was rolled out last year, and we are now performing a full backend cleanup — removing the remaining codebase and associated database tables.

What Is Changing?

The backend infrastructure supporting the "Use Content Delivery Network" toggle is being permanently removed. This includes:

- Removal of all code related to the CDN feature
- Cleanup of associated database tables

The feature's UI control has already been disabled and was communicated in a prior release. This update completes the full deprecation cycle.

Why Are We Making This Change?

This cleanup effort is designed to reduce technical debt, streamline our codebase, and minimise the risk of future regressions. It is part of our ongoing commitment to maintaining a healthy and efficient platform.

Impact on Administrators

- No disruption is expected. This is a backend-only cleanup with no customer-facing impact.
- No breaking changes or compatibility issues are anticipated.
- No action is required from administrators or end users.

This communication is being sent proactively out of an abundance of caution, in the unlikely event of any minor hiccups during the maintenance window.

Questions or Concerns?

If you have any questions, please reach out to the Zoom support.

Thank you for your continued partnership. We appreciate your patience as we work to keep the platform robust and reliable.
Posted on Jun 15, 2026 - 18:47 PDT

Scheduled Zoom Software Quarterly Lifecycle Update (8/1/2026) Aug 1, 2026 17:00-18:00 PDT

Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now, on August 1, 2026:

Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers)

Zoom Phone Appliances

VDI Client and Plugin

Zoom Node (including Agent and Meeting Connector ZC)

Zoom Phone Local Survivability (ZPLS) module

Meeting SDK (Native and Web)

Video SDK (Native and Web)

Video SDK UI Toolkit (iOS and Web)

Zoom Contact Center SDK (Web)

All other clients and plugins not listed here will maintain the same version requirements as the May 2026 enforcement.

For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130

To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5
Posted on Apr 30, 2026 - 15:05 PDT
Jun 18, 2026

No incidents reported today.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026
Incorrect offline status display for Zoom Rooms Scheduling Displays
Resolved - This incident has been resolved.
Jun 15, 18:04 PDT
Monitoring - The issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 15, 17:54 PDT
Update - Our team continues to work on the resolution where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.
Jun 15, 17:03 PDT
Identified - We have identified the root cause where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational.

Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Jun 15, 15:41 PDT
Update - Our team is actively working to identify the impact and root cause. We will provide further updates as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jun 15, 12:11 PDT
Update - Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jun 15, 11:10 PDT
Investigating - We are investigating an issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational.

This issue is limited to the status displayed in the Dashboard and does not impact the functionality of the affected scheduling displays.

As a workaround, users may perform a physical reboot of the affected scheduling display device to restore the correct status in the Dashboard.

Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jun 15, 10:05 PDT
Service Degradation Affecting Zoom Web AIC Docs creation.
Resolved - This incident has been resolved and the affected services have been restored.
Jun 15, 06:07 PDT
Monitoring - The service degradation affecting Zoom Web AIC Docs creation has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 15, 05:47 PDT
Identified - We have successfully identified the root cause affecting Zoom Web AIC Docs creation.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Jun 15, 05:14 PDT
Update - We are continuing to investigate this issue and will provide updates as soon as there is more information to share.

We appreciate your patience as we work to resolve this issue.
Jun 15, 04:51 PDT
Investigating - We are currently investigating a service degradation affecting Zoom Web AIC Docs creation.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jun 15, 04:03 PDT
Jun 14, 2026
Service Degradation Affecting My Notes
Resolved - This incident has been resolved and the affected services have been restored.
Jun 14, 23:35 PDT
Monitoring - The issue affecting My Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 14, 23:24 PDT
Identified - We have successfully identified the root cause affecting My Notes.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Jun 14, 21:49 PDT
Investigating - We are currently investigating a service degradation affecting My Notes.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jun 14, 21:31 PDT
Service Degradation Affected Zoom Contact Center’s Agent Experience.
Resolved - This incident has been resolved and the affected services have been restored.
Jun 14, 23:19 PDT
Update - This incident has been resolved and the affected services have been restored.
Jun 14, 23:10 PDT
Monitoring - On 06/15/2026, between 04:31 UTC to 05:01 UTC, a subset of users might have experienced service degradation with Zoom Contact Center’s Agent Experience.

This incident has been resolved and the affected services have been restored.
Jun 14, 23:02 PDT
Announcing IP Address Changes (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Jun 14, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 23:59 PDT
Scheduled - The following new IPv6 subnet ranges will be deployed for use with Zoom Contact Center, Zoom Phone, and Zoom Virtual Agent resources starting no earlier than 30 days from the posting of this notice. We recommend that network administrators, with Zoom-specific firewall or network rules, update their systems as soon as possible in preparation.


New IPv6 for Zoom Contact Center, Zoom Phone, and Zoom Virtual Agent:
2407:c280::/32


For a complete list, please see:
https://assets.zoom.us/docs/ipranges/ZoomCC-IPv6.txt
https://assets.zoom.us/docs/ipranges/ZoomPhone-IPv6.txt
https://assets.zoom.us/docs/ipranges/ZoomZVA-IPv6.txt


A complete list of network firewall IP ranges and domains for Zoom can be found on the Zoom Support site at: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548
May 14, 10:11 PDT
Jun 13, 2026
Jun 12, 2026
Network Maintenance in Amsterdam Data Center: June 12, 2026
Completed - The scheduled maintenance has been completed.
Jun 12, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 16:00 PDT
Scheduled - Zoom will perform service maintenance at the Amsterdam (AMS) Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for the services mentioned.
May 29, 17:31 PDT
Network Maintenance in Frankfurt Data Center: June 12, 2026
Completed - The scheduled maintenance has been completed.
Jun 12, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 14:00 PDT
Scheduled - Zoom will perform service maintenance at Frankfurt (FRA) Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for the services mentioned.
May 29, 16:55 PDT
Service Degradation Affecting Zoom Whiteboard and Notes in Saudi Arabia.
Resolved - This incident has been resolved and the affected services have been restored.
Jun 12, 20:40 PDT
Monitoring - The issue affecting Zoom Whiteboard and Notes has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 12, 20:24 PDT
Identified - We have identified the service degradation with the Zoom Whiteboard and Notes.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Jun 12, 20:18 PDT
Investigating - We are currently investigating a service degradation affecting Zoom Whiteboard and Notes in Saudi Arabia.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jun 12, 20:08 PDT
Zoom Chat Update
Completed - The scheduled maintenance has been completed.
Jun 12, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 09:00 PDT
Scheduled - We will be providing an update to Zoom chat backend service. There will be no operational impact. All services will be available during this scheduled update (ZR status might be displayed as offline in the service logs but no operational impact).
May 20, 01:17 PDT
Jun 11, 2026
Service degradation affecting Learning Center Webpages
Resolved - This incident has been resolved and the affected service have been restored.
Jun 11, 06:52 PDT
Monitoring - The issue preventing users from accessing Learning Center Webpages has been resolved by the vendor.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 11, 06:39 PDT
Identified - We are currently investigating a service degradation affecting users from accessing Learning Center webpages.

Our team is actively working with the vendor to resolve the issue. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jun 11, 06:17 PDT
Service Degradation Affecting Zoom Meeting Recordings in Australia and Japan
Resolved - This incident has been resolved and the affected services have been restored.
Jun 11, 03:35 PDT
Monitoring - The service degradation affecting Zoom Meeting Recordings in Australia and Japan has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 11, 03:08 PDT
Identified - We have successfully identified the root cause affecting Zoom Meeting Recordings in Australia and Japan.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Jun 11, 02:43 PDT
Investigating - We are seeing a subset of users can’t start Zoom Meeting Recordings in Australia and Japan

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jun 11, 02:23 PDT
Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026
A Subset of users experiencing Issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region
Resolved - This incident has been resolved.
Jun 8, 01:55 PDT
Monitoring - Our carrier partner has resolved the issue where a subset of users experiencing issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jun 8, 01:41 PDT
Identified - We have identified the root cause affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region.

We are working with our carrier partner on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Jun 8, 01:28 PDT
Investigating - We are currently investigating an issue related to our carrier which is affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jun 8, 01:06 PDT
Jun 7, 2026

No incidents reported.

Jun 6, 2026
Zoom Support Maintenance
Completed - The scheduled maintenance has been completed.
Jun 6, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 21:00 PDT
Scheduled - We will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Downtime is not expected, but users may experience general slowness for Zoom Support Knowledge Base and Ticketing during the maintenance window.
May 26, 09:05 PDT
Jun 5, 2026
Zoom Phone/Zoom Contact Center General Underlying Provider Maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 07:00 PDT
Scheduled - In the ongoing efforts to improve our services, we will be conducting general maintenance with our underlying carriers in Europe. This maintenance will be done after normal business hours with no expected service interruptions. The scheduled countries are:

Portugal

Denmark

Austria

Sweden

Spain

Belgium

Netherlands

Switzerland

Italy

France

Ireland

Denmark

United Kingdom
May 1, 09:40 PDT
Jun 4, 2026
A small subset of ZCC customers may have experienced inbound call failures in Unites States
Resolved - This incident has been resolved.
Jun 4, 21:46 PDT
Monitoring - On 06/05/2026, Between 01:28 UTC to 03:23 UTC, Users may have experienced inbound call failures in Unites States.
This incident has been resolved and the affected services have been restored.
Jun 4, 21:36 PDT
Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.
Resolved - This incident has been resolved and GIF functionality has been restored for client versions below 7.0.0 and above 7.0.4. Users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) should refer to the support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0086088
Jun 4, 19:44 PDT
Update - GIFs are re-enabled for clients on versions below 7.0.0 and above 7.0.4, but users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) can upgrade to 7.0.5 to send GIFs.
Jun 2, 11:58 PDT
Monitoring - GIFs remain enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). Users may need to re-login to use GIFs. We will provide updates as more information becomes available.
Jun 1, 07:04 PDT
Update - GIFs remains enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available.
May 31, 19:44 PDT
Update - GIFs have been re-enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available.

Thank you for your patience.
May 30, 19:35 PDT
Update - We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend.

We will provide updates as more information becomes available.

Thank you for your patience.
May 30, 09:00 PDT
Update - We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend.

We will provide updates as more information becomes available.

Thank you for your patience.
May 29, 21:00 PDT
Update - We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend.

We will provide updates as more information becomes available.

Thank you for your patience.
May 29, 09:00 PDT
Update - We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend.

We will provide updates as more information becomes available.

Thank you for your patience.
May 28, 18:13 PDT
Update - We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.

We will provide updates as more information becomes available.

Thank you for your patience.
May 28, 16:30 PDT
Update - We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.

We will provide updates as more information becomes available.

Thank you for your patience.
May 28, 04:39 PDT
Update - We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.

We will provide updates as more information becomes available.

Thank you for your patience.
May 27, 16:38 PDT
Identified - We are still investigating the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat.
Users may be unable to search or send GIFs.
Some users may also experience re-login prompts.

We will provide updates as more information becomes available.

Thank you for your patience.
May 27, 09:50 PDT
Monitoring - The issue affecting Giphy in Zoom Chat and Zoom In-Meeting Chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
May 27, 06:08 PDT
Update - We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.

We will provide updates as more information becomes available.

Thank you for your patience.
May 27, 02:42 PDT
Update - Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.

We will provide updates as more information becomes available.

Thank you for your patience.
May 26, 22:38 PDT
Update - We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.

We will provide updates as more information becomes available.

Thank you for your patience.
May 26, 20:29 PDT
Update - Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.
May 26, 19:06 PDT
Update - Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.
May 26, 16:08 PDT
Identified - We have successfully identified the root cause affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
May 26, 11:25 PDT
Investigating - We are currently investigating a service degradation with Giphy.

Users may be unable to search or send GIFs In Zoom Chat and Zoom In-Meeting Chat.

We appreciate your patience as we work to resolve this issue.
May 26, 11:22 PDT
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