Zoom Service Status
Zoom Audio Conference Infrastructure Upgrade (SIN - Singapore)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 2026 - 02:00 PDT
Scheduled - We will perform scheduled PSTN telephony backend maintenance to enhance operational reliability and resiliency for Zoom Audio Conferencing during the maintenance windows and locations listed. We do not anticipate any service interruptions during this time.


Singapore Time (SGT): March 27, 05:00 PM – March 29, 05:00 AM

Pacific Time (PDT): March 27, 02:00 AM – March 28, 2:00 PM

GMT: March 27, 09:00 AM – March 28, 09:00 PM
Mar 27, 2026 02:00 - Mar 28, 2026 14:00 PDT
Zoom FileServer Release: March, 2026 (No Operational Impact)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 2026 - 19:00 PDT
Scheduled - We will be performing a scheduled maintenance for a upgrade related to our file services. This update covers multiple file-related components and is aimed at improving overall stability, scalability, and feature support.

No operational impact is expected. This maintenance introduces the following new features and improvements:

Enabled range-based filtering for batch file downloads to support AI-powered workflows.
Enhanced file metadata queries to more accurately detect encryption status and infer original file size.
Added support for updating existing file content via external links.
Fixed an issue where Zoom Clips users could not import pptx files for AI content creation.
Fixed an issue where attachments uploaded by KMS-encrypted accounts could silently lose encryption, resulting in unprotected files.
Improved error messaging when external file imports fail, giving users clearer and more actionable failure reasons.

All services are expected to operate normally during the maintenance window.
Mar 24, 2026 19:00 - Apr 11, 2026 01:00 PDT

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Maintenance

Scheduled Maintenance

Zoom Phone India Maintenance (Mumbai/Hyderabad) Mar 28, 2026 04:30-11:30 PDT

Zoom Phone users registered to the India (Mumbai/Hyderabad) Data Center will be automatically registered in an alternative datacenter starting at 28th March 04:30 AM PDT (5:00 PM IST on 28th March). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

Mumbai - 28th March 05:00 PM to 08:00 PM IST

Hyderabad - 28th March 08:05 PM to 11:59 PM IST

If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to alternate India (Hyderabad) Data Center in addition to the India (Mumbai) Data Center. During the maintenance window, connectivity to Zoom’s Mumbai Data Center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s India (Hyderabad) Data Center. Traffic will continue to be routed through the Zoom's India (Mumbai) Data Center once the maintenance is completed. The same will do for India (Hyderabad) as well.

For customers that use hardware phones, refer to this link for the devices support the alternative datacenter process as described above: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061373#h_01GNZ783VT6YXHES8NSXBA5M9A
Posted on Mar 09, 2026 - 01:58 PDT

Scheduled Zoom Software Quarterly Lifecycle Update (5/2/2026) May 2, 2026 17:00-18:00 PDT

Zoom will be enforcing a new minimum version of all our Zoom clients and plugins, roughly 90 days from now on on May 2, 2026:

Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now on May 2, 2026:

• Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers)
• Zoom Node (including Meeting Connector MMR)


Additionally, beginning with the May 2026 enforcement, Zoom will require a minimum version for Zoom Meeting Hybrid - MMR.

All other clients and plugins not listed here will maintain the same version requirements as the February 2026 enforcement.

For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130

To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5
Posted on Feb 02, 2026 - 15:42 PST
Mar 27, 2026
Temporary Update: Support Phone Number for Users in Austria.
Completed - The scheduled maintenance has been extended and it will be completed at 11:00 PDT.
Mar 27, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 08:00 PDT
Scheduled - Due to backend phone system updates, users in Austria are kindly asked to contact our support team using the secondary support 43 3162 31266 number until normal service is restored.
Mar 27, 07:57 PDT
Service degradation affecting a subset of admins using Workspace Reservation Dashboard
Resolved - This incident has been resolved and the affected services have been restored.
Mar 27, 03:35 PDT
Monitoring - The service degradation affecting Zoom Workspace Reservation Dashboard data has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 27, 03:21 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Mar 27, 02:32 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Mar 27, 01:32 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Mar 27, 00:01 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Mar 26, 22:49 PDT
Identified - We have successfully identified an issue affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Mar 26, 21:46 PDT
Update - We continue to investigate service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 26, 21:27 PDT
Investigating - We are currently investigating service degradation affecting a subset of admins, which results in incorrect data being displayed on the Zoom Workspace Reservation Dashboard.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 26, 20:53 PDT
Mar 26, 2026
Service Degradation Affecting Zoom Virtual Agent - Voice bot in North America
Resolved - This incident has been resolved.
Mar 26, 15:41 PDT
Monitoring - The service degradation affecting Zoom Virtual Agent - Voice bot in the North America region has been successfully resolved.
Mar 26, 15:34 PDT
Identified - We have identified a service degradation with Zoom Virtual Agent - Voice bot in the North America region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

We appreciate your patience as we work to resolve this issue.
Mar 26, 14:42 PDT
Mar 25, 2026

No incidents reported.

Mar 24, 2026

Unresolved incident: Zoom FileServer Release: March, 2026 (No Operational Impact).

Mar 23, 2026

No incidents reported.

Mar 22, 2026
Zoom Phone Update: March 22, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Mar 22, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 17:00 PDT
Scheduled - This update includes voicemail access from phones for Auto Receptionists and Call Queues.

There is no operational impact. All services will be available during this scheduled update.

For Japan SIP zones in Tokyo and Osaka, there is a separate maintenance window: 3/22/2026 8:00AM - 10:00AM PDT (03/23/2026 00:00 - 2:00 JST)

Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details.
Mar 17, 10:07 PDT
Mar 21, 2026
Zoom Contact Center Update: March 21,2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Mar 21, 02:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:00 PDT
Scheduled - We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes Zoom Contact Center Engagement capabilities.

There is no operational impact. All services will be available during this scheduled update.
Mar 17, 23:50 PDT
Zoom Workforce Management Update: March 21, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Mar 21, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:00 PDT
Scheduled - We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes self-healing capabilities that automatically detect and resolve issues during intraday operations.

There is no operational impact. All services will be available during this scheduled update.
Mar 18, 00:00 PDT
Zoom Virtual Agent Update: March 21, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Mar 21, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 17:01 PDT
Scheduled - This update includes implicit resolution metrics for Zoom Virtual Agent analytics.

There is no operational impact. All services will be available during this scheduled update.

Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details.
Mar 17, 09:58 PDT
Mar 20, 2026
Zoom Support EU Maintenance.
Completed - The scheduled maintenance has been completed.
Mar 20, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 16:00 PDT
Scheduled - We will be performing maintenance on Zoom Support EU Ticketing and Knowledge Base. Downtime is not expected, but users may experience general slowness for Zoom Support’s EU Knowledge Base and Ticketing during the maintenance window.
Feb 27, 03:05 PST
Mar 19, 2026
Service Degradation with Meeting Conversations Missing in ZRA (Zoom Revenue Accelerator) Conversation List Across US Regions
Resolved - This incident has been resolved.
Mar 19, 15:11 PDT
Monitoring - The service degradation affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions has been resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 19, 14:59 PDT
Identified - We have successfully identified the root cause affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Mar 19, 14:47 PDT
Investigating - We are currently investigating a service degradation with meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 19, 14:39 PDT
Mar 18, 2026
Service Degradation Affecting Webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics.
Resolved - This incident has been resolved and the affected services have been restored.
Mar 18, 01:48 PDT
Monitoring - On 03/18/2026, Between 7:25 UTC to 8:05 UTC, users may have experienced issues with accessing some of the webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics.

This incident has been resolved and the affected services have been restored.
Mar 18, 01:26 PDT
Mar 17, 2026
Service degradation affecting Zoom phone outbound calls to Australia and New Zealand impacting a subset of users.
Resolved - This incident has been resolved and the affected services have been restored.
Mar 17, 21:53 PDT
Monitoring - Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affected services are fully restored.
Mar 17, 21:43 PDT
Service Degradation Affecting Zoom AIC and Zoom Virtual Agent in US region.
Resolved - This incident has been resolved and the affected services have been restored.
Mar 17, 01:08 PDT
Monitoring - The service degradation affecting Zoom AIC and Zoom Virtual Agent in US region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 17, 00:38 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Mar 16, 23:35 PDT
Identified - We have successfully identified the root cause affecting Zoom AIC and Zoom Virtual Agent in US region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Mar 16, 22:18 PDT
Update - We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Mar 16, 21:50 PDT
Update - We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Mar 16, 20:54 PDT
Update - We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Mar 16, 20:14 PDT
Investigating - We are currently investigating a service degradation affecting Zoom AIC and Zoom Virtual Agent in US region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 16, 19:30 PDT
Mar 16, 2026
Update the client Prompted version for Zoom Commercial (March 19, 2026)
Completed - This maintenance has been cancelled.
Mar 16, 19:44 PDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 9, 14:44 PDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 9, 14:44 PDT
Scheduled - Zoom will be updating the Prompt version for Zoom clients on March 19, 2026:

Windows: 6.7.8

macOS: 6.7.7

Linux: 6.7.5

Android: 6.7.5

Android (Intune): 6.7.5

Windows (VDI): 6.5.15

For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900
Mar 6, 14:24 PST
Service Degradation Affecting Real Time Media Streams (RTMS)
Resolved - This incident has been resolved and the affected services have been restored.
Mar 16, 12:56 PDT
Monitoring - The service degradation affecting Real Time Media Stream has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 16, 12:42 PDT
Update - Our team continues to work on a resolution. An update will be provided when more information becomes available.

Thank you for your patience.
Mar 16, 11:48 PDT
Identified - We have successfully identified the root cause affecting Real Time Media Streams.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Mar 16, 10:49 PDT
Investigating - We are currently investigating a service degradation with Real Time Media Streams.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 16, 10:37 PDT
Network Maintenance in Ashburn (IAD) Datacenter
Completed - The scheduled maintenance has been completed.
Mar 16, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 19:00 PDT
Scheduled - Zoom will perform service maintenance at our Ashburn (IAD) data center. During the maintenance window, users may experience an impact for a brief amount of time for services mentioned
Mar 11, 12:08 PDT
India Data Centers CRC Capacity Expansion
Completed - The scheduled maintenance has been completed.
Mar 16, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 22:30 PST
Scheduled - Zoom is continuously optimizing our global footprint to improve performance and availability for our customers. With this in mind, Zoom plans to decommission our Conference Room Connector (CRC) services in our India legacy data centers and move services to our newer India data centers. The locations we are moving out of and their replacements, are listed in the tables below.

Zoom customers using Conference Room Connector (CRC) to connect to Zoom meetings using Zoom CRC DNS domain names for India region migrate to new DNS in2.zoomcrc.com

Zoom customers using Conference Room Connector (CRC) to connect to Zoom meetings using the CRC IP addresses for the old data centers must begin using the new CRC IP addresses listed in the table before the decommissioning date of March 16, 2026.


India Region

Old data center HY CRC IP address: 115.114.115.7

New data center HY2 CRC IP address : 137.66.140.8

Old data center MB CRC IP address: 115.114.131.7

New data center MB2 CRC IP address: 137.66.136.22
Mar 5, 05:58 PST
Mar 15, 2026
Update the client Slow version for Zoom Commercial (March 15, 2026)
Completed - The scheduled maintenance has been completed.
Mar 15, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 00:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 9, 14:46 PDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 6, 14:21 PST
Scheduled - Zoom will be updating the Slow version for Zoom clients on March 15, 2026:

Windows: 6.7.8

macOS: 6.7.7

Linux: 6.7.5

Android: 6.7.5

Android (Intune): 6.7.5

Windows (VDI): 6.4.17

For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900
Mar 6, 14:18 PST
Mar 14, 2026
Zoom Audio Conference Infrastructure Upgrade (NRT - Japan)
Completed - The scheduled maintenance has been completed.
Mar 14, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 01:00 PDT
Scheduled - We will perform scheduled PSTN telephony backend maintenance to enhance operational reliability and resiliency for Zoom Audio Conferencing during the maintenance windows and locations listed above. We do not anticipate any service interruptions during this time.
Mar 5, 16:05 PST
Mar 13, 2026
Decommissioning Numbers for Zoom Audio Conferencing.
Completed - The scheduled maintenance has been completed.
Mar 13, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 17:00 PDT
Scheduled - Due to a change with our phone carrier, the following Premium Toll and Toll-Free numbers are being decommissioned:

Indonesia +62 XXXXX01946

Indonesia +62 XXXXX01721

Philippines +63 XXXXX90478

Qatar +974 XXXXX100059

Russia +7 XXXXX006938

South Africa +27 XXXX64584

Thailand +66 XXXXX12275

Thailand +66 XXXX2486

Thailand +66 XXXX35790

UAE +971 XXXXX910899

Vietnam +84 XXXXX82373

Accounts will still have other Premium Toll and Toll-Free numbers available for use.

Please make sure to make any necessary updates in your Admin Portal (https://zoom.us/account/setting?tab=telephony) to ensure availability for use of the remaining Premium Toll and Toll-Free numbers on your account. Only if you are not already using the remaining numbers, currently scheduled meetings for 3/13/2026 and onward may need to be rescheduled so that the updated numbers will be reflected in newly scheduled meetings. If meeting invites are not updated to reflect the additional numbers, participants dialing in from applicable regions will not be able to join using the decommissioned number(s) after 3/13/2026. Any newly created meetings scheduled after you’ve updated the numbers in your portal will be automatically updated with the remaining number(s) for future invites.

To view your current and new numbers in order to make the above changes, please visit your Admin Portal. There you will be able to find all Premium Toll and Toll-Free numbers that will remain supported.
Feb 13, 18:52 PST
Service Degradation Affecting Zoom Services in Saudi Arabia
Resolved - This incident has been resolved and the affected services have been restored.
Mar 13, 10:41 PDT
Monitoring - The service degradation affecting Zoom Services in Saudi Arabia has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 13, 10:32 PDT
Identified - We have successfully identified the root cause affecting Zoom Services in Saudi Arabia

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Mar 13, 10:23 PDT
Investigating - We are currently investigating a service degradation affecting any file related operations in Saudi Arabia.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 13, 10:13 PDT
Zoom Team Chat Update
Completed - The scheduled maintenance has been completed.
Mar 13, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 08:00 PST
Scheduled - We will be providing an update to Zoom Team Chat. There will be no operational impact. All services will be available during this scheduled update (ZR status might be displayed as offline in the service logs but no operational impact).
Feb 10, 02:58 PST
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