Zoom Service Status
Zoom Push Notification Service Release: July, 2026 (No Operational Impact)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 09, 2026 - 00:00 PDT
Scheduled - We will be performing scheduled maintenance to upgrade our Push Notification Service.

No operational impact is expected. This maintenance includes the following enhancements and improvements:

•Zoom Room status report enhancement.
•Fixed an issue where the tracking ID was not being propagated when invoking downstream backend services.

All services are expected to operate normally during the maintenance window.
Jul 9, 2026 00:00 - Jul 18, 2026 03:00 PDT
Zoom FileServer Release: July, 2026 (No Operational Impact)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 07, 2026 - 18:00 PDT
Scheduled - We will be performing a scheduled maintenance for a upgrade related to our file services. This update covers multiple file-related components and is aimed at improving overall stability, scalability, and feature support.

No operational impact is expected. This maintenance introduces the following new features and improvements:

1. Smoother client-side rate limiting.
2. Fixed large attachment segmented download failure.
3. Clients can now obtain attachment dimensions without downloading first.
4. New OpenAPI for Contact Center file uploads and Tasks import file uploads.
5. Fixed FetchTeamChatMsg OpenAPI cross-cluster file download issue.
6. Fast Scribe OpenAPI data flow optimization.

All services are expected to operate normally during the maintenance window.
Jul 7, 2026 18:00 - Jul 18, 2026 03:00 PDT
Zoom Chat Update
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 07, 2026 - 10:00 PDT
Scheduled - We will be providing an update to Zoom Chat Backend Service. There will be no operational impact. All services will be available during this scheduled update (ZR status might be displayed as offline in the service logs but no operational impact).
Jul 7, 2026 10:00 - Jul 17, 2026 09:00 PDT

About This Site

For more information, please visit https://support.zoom.us

Zoom Blog Operational
Zoom Chat Operational
Zoom Chat Operational
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications Operational
User Profiles and Presence Operational
File Transfers: File, Video, Pictures, Voice Operational
Archive Message: Archiving IM message with Third-parties and Email Notifications Operational
Search Operational
Zoom AIC Operational
Profile Card Operational
Zoom Clips Operational
Zoom Community Operational
Zoom CX - Global Operational
Zoom Contact Center Operational
Web Portal (Admin/Users/Provisioning) Operational
Desktop Client (Supervisors/Agents) Operational
Web Client (Supervisors/Agents) Operational
Mobile Client (Agents) Operational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta) Operational
Reporting Service Operational
Developer Platform (APIs/Webhooks) Operational
Developer Platform (SDKs) Operational
Zoom Workforce Management Operational
SMS Operational
PSTN Operational
Provider Exchange (PEX) Operational
BYOC Operational
Zoom AIC Operational
Video Engagement Operational
Transcription Operational
PCI Integration Operational
CX Insight Operational
Cobrowse Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Zoom CX - APAC Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
Voicemail Operational
Transcription Operational
Zoom CX - AUSTRALIA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
SMS (Inbound/Outbound) Operational
Transcription Operational
Zoom CX - EMEA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
Cobrowse Operational
Zoom CX - JAPAN Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
Zoom CX - LATIN AMERICA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
Zoom CX - NORTH AMERICA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
SMS/MMS (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
Cobrowse Operational
Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Webhooks Operational
Developer Documentation Website Operational
Zoom Video SDK Operational
Cloud Recording Operational
Dashboard Operational
Calling Out Operational
Zoom Canvas Operational
Zoom Events Operational
Zoom Mail Operational
Calendar Operational
Mail Operational
Zoom Scheduler Operational
Zoom AIC Operational
Zoom Meetings Operational
Zoom Meetings Operational
In-Meeting Chat/Polling Operational
Archiving Operational
Live Transcription Operational
Closed Captioning Operational
Live Streaming Operational
Meeting Dial-in/Telephony Operational
Zoom Conference Room Connector Operational
Recording Operational
Zoom Meeting Invite Operational
SIP Connected Audio (SCA) Operational
Zoom for Intune Operational
Zoom Whiteboard Operational
Zoom Webinars Operational
Zoom AIC Operational
SMS (Send meeting invite via SMS) Operational
PSTN Operational
Meeting Dial-out/Telephony Operational
AI Image Generation Operational
Real Time Media Streams (RTMS) Operational
My Notes Operational
Zoom Phone - Global Operational
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting) Operational
Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys) Operational
Integration (API/Webhook) Operational
Cisco Rooms registered to Zoom Phone Operational
Polycom Rooms registered to Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Zoom Phone Node Service Operational
SMS Operational
Zoom AIC Operational
PSTN Operational
Voicemail/Recording/Call Log Operational
Zoom Phone Operational
Devices (Softphones/Deskphones) Operational
Transcription Operational
PCI Integration Operational
Zoom Phone - APAC Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Hardware Phone Operational
Zoom Phone - AUSTRALIA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
SMS/MMS (Inbound/Outbound) Operational
Live Transcription Operational
Zoom Phone - EMEA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
SMS/MMS (Inbound/Outbound) Operational
Zoom Phone - HONG KONG/CHINA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Phone - JAPAN Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Phone - LATIN AMERICA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Phone - NORTH AMERICA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
SMS/MMS (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Hardware Phone Operational
Zoom Revenue Accelerator Operational
Zoom Revenue Accelerator Operational
Deals Operational
Email Notifications Operational
Conversation Analytics Operational
Recordings Operational
Recording Transcription Operational
Transcription Operational
Zoom Rooms Operational
Zoom Rooms Operational
Zoom Rooms Digital Signage Operational
Zoom Workspace Reservation Operational
Zoom Visitor Management Operational
Workspace Reservation Dashboard & Reporting Operational
Translation Operational
Transcription Operational
Scheduling Displays Operational
Zoom Subscriptions Operational
Zoom Support Operational
Knowledge Base Operational
Chatbot Operational
Ticketing Operational
Phone Support Operational
Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center & Clients Operational
Web Portal Operational
Web Client Operational
Zoom Rooms Operational
Integrations/Calendar/Plug-In/Add-In Operational
Zoom Learning Center Operational
Zoom Website Operational
Zoom Workforce Management Operational
Zoom Survey Operational
Clinical Notes Operational
Zoom Tasks Operational
Zoom Video Management Operational
Zoom Virtual Agent - Global Operational
Zoom Virtual Agent Operational
Voice Agent Operational
Chat Agent Operational
Admin Portal - Agent Provision Operational
Admin Portal - Knowledge Base Operational
Admin Portal - Reporting Service Operational
Admin Portal - Others Operational
Transcription Operational
Zoom Virtual Agent - APAC Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - AUSTRALIA Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - EMEA Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - JAPAN Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - LATIN AMERICA Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - NORTH AMERICA Operational
Voice Agent Operational
Chat Agent Operational
Apps by Zoom Operational
Slack Operational
Microsoft Teams Operational
Google Workspace Operational
Lti Pro Operational
Epic FHIR Operational
Microsoft OneDrive for Organizations Operational
Ellkay Operational
Zoom Build Platform Operational
Video SDK Operational
CoBrowse SDK Operational
Zoom Hub Operational
Zoom Quality Management Operational
Zoom Workflows Operational
Zoom AIC Operational
Zoom Paper Operational
Zoom Slides Operational
Zoom Sheets Operational
ZoomMate Operational
Zoom Node Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Zoom Contact Center Update: 7/18/2026 (No Operational Impact) Jul 17, 2026 17:00 - Jul 18, 2026 02:00 PDT

We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes workforce management scheduling and adherence analysis capabilities in CX Analytics.

There is no operational impact. All services will be available during this scheduled update.
Posted on Jul 14, 2026 - 11:36 PDT

Zoom Virtual Agent Update: 7/18/2026 (No Operational Impact) Jul 17, 2026 17:00 - Jul 18, 2026 02:00 PDT

We will be providing an update to Zoom Virtual Agent. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details. This update includes a Zoom Virtual Agent Receptionist dashboard.

There is no operational impact. All services will be available during this scheduled update.
Posted on Jul 14, 2026 - 11:43 PDT

Zoom Support Maintenance (July 18, 2026) Jul 18, 2026 07:00-08:00 PDT

We will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Downtime is not expected, but users may experience general slowness for Zoom Support Knowledge Base and Ticketing during the maintenance window.
Posted on Jul 01, 2026 - 14:19 PDT

Deprecation of 'Use Content Delivery Network' Feature Jul 18, 2026 17:00 - Jul 19, 2026 17:00 PDT

We are completing the final phase of the deprecation of the "Use Content Delivery Network" (CDN) feature in Zoom Meetings Web. The UI-side disablement was rolled out last year, and we are now performing a full backend cleanup — removing the remaining codebase and associated database tables.

What Is Changing?

The backend infrastructure supporting the "Use Content Delivery Network" toggle is being permanently removed. This includes:

- Removal of all code related to the CDN feature
- Cleanup of associated database tables

The feature's UI control has already been disabled and was communicated in a prior release. This update completes the full deprecation cycle.

Why Are We Making This Change?

This cleanup effort is designed to reduce technical debt, streamline our codebase, and minimise the risk of future regressions. It is part of our ongoing commitment to maintaining a healthy and efficient platform.

Impact on Administrators

- No disruption is expected. This is a backend-only cleanup with no customer-facing impact.
- No breaking changes or compatibility issues are anticipated.
- No action is required from administrators or end users.

This communication is being sent proactively out of an abundance of caution, in the unlikely event of any minor hiccups during the maintenance window.

Questions or Concerns?

If you have any questions, please reach out to the Zoom support.

Thank you for your continued partnership. We appreciate your patience as we work to keep the platform robust and reliable.
Posted on Jun 15, 2026 - 18:47 PDT

Zoom Phone Update: 7/19/2026 (No Operational Impact) Jul 18, 2026 17:00 - Jul 19, 2026 02:00 PDT

We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes a transition to a new call history system.

There is no operational impact. All services will be available during this scheduled update.
Posted on Jul 14, 2026 - 11:56 PDT

Zoom Phone Update - Japan SIP Zones: 7/19/2026 (No Operational Impact) Jul 19, 2026 08:00-10:00 PDT

We will be providing an update to Zoom Phone - Japan SIP zones in Tokyo and Osaka. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes a transition to a new call history system.

There is no operational impact. All services will be available during this scheduled update.
Posted on Jul 14, 2026 - 12:08 PDT

Network Maintenance in Vancouver Datacenter: July 20, 2026 Jul 20, 2026 23:00 - Jul 21, 2026 03:00 PDT

Zoom will perform service maintenance at Vancouver (YVR) Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.
Posted on Jul 12, 2026 - 02:56 PDT

Scheduled Zoom Software Quarterly Lifecycle Update (8/1/2026) Aug 1, 2026 17:00-18:00 PDT

Update - As a reminder, approximately 30 days ahead of the upcoming enforcement, Zoom will enforce a new minimum version for the following areas on August 1:

Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers)

Zoom Phone Appliances

VDI Client and Plugin

Zoom Node (including Agent and Meeting Connector ZC)

Zoom Phone Local Survivability (ZPLS) module

Meeting SDK (Native and Web)

Video SDK (Native and Web)

Video SDK UI Toolkit (iOS and Web)

Zoom Contact Center SDK (Web)


All other clients and plugins not listed here will maintain the same version requirements as the May 2026 enforcement.

For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130

To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5
Jul 01, 2026 - 13:40 PDT
Scheduled - Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now, on August 1, 2026:

Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers)

Zoom Phone Appliances

VDI Client and Plugin

Zoom Node (including Agent and Meeting Connector ZC)

Zoom Phone Local Survivability (ZPLS) module

Meeting SDK (Native and Web)

Video SDK (Native and Web)

Video SDK UI Toolkit (iOS and Web)

Zoom Contact Center SDK (Web)

All other clients and plugins not listed here will maintain the same version requirements as the May 2026 enforcement.

For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130

To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5
Apr 30, 2026 - 15:05 PDT

Zoom Contact Center Maintenance - Australia Aug 7, 2026 04:00-11:00 PDT

Zoom will perform service maintenance at our Australia (Sydney) data center starting at 09:00 PM AEST (4:00 AM Pacific) on 7th August 2026. Zoom Contact Center users registered to the Sydney data center will be automatically registered in an alternative data center (Melbourne). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically. Once the Sydney maintenance completes, will perform the similar activity in Melbourne.

If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to Zoom’s Frankfurt data center in addition to the Amsterdam data center. During the maintenance window, connectivity to Zoom’s Sydney data center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s Melbourne data center. Traffic will continue to be routed through the Zoom Sydney data center once the maintenance is completed.
Posted on Jul 13, 2026 - 03:16 PDT

Network Maintenance in China and Hong Kong Datacenter (August 7, 2026) Aug 7, 2026 08:00-12:00 PDT

Zoom will perform network maintenance at our China data center. Below services may be interrupted or unavailable to users in China and Hong Kong during the maintenance.
Posted on Jul 02, 2026 - 10:21 PDT

US West / US East Zoom Phone Maintenance (August 7, 2026) Aug 7, 2026 20:00 - Aug 8, 2026 03:00 PDT

Zoom will perform service maintenance at our "US West (SJC10)" and "US East (IAD10)" sip zones sequentially starting at 8:00 PM Pacific on August 7th. Zoom Phone users registered to the those sip zones will be automatically registered in the other side sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

Traffic will be routed back to the original sip zone once the maintenance is completed.
Posted on Jul 13, 2026 - 17:47 PDT

Announcing IP Address Changes (No Operational Impact) Aug 9, 2026 23:59 - Aug 10, 2026 00:00 PDT

The following new IPv4 subnet ranges will be deployed to Zoom resources for the Zoom Contact Center (ZCC) Flow Script and HTTP Call widgets, as well as the Zoom Virtual Agent (ZVA) Flow Script widget endpoints, starting no earlier than 30 days from the posting of this notice. We recommend that network administrators, with Zoom-specific firewall or network rules, update their systems as soon as possible in preparation.

In addition to the changes above, additional addresses for the Zoom Virtual Agent (ZVA) HTTP call widget, AI expert assist, and knowledge base to sync content endpoints have been deployed and are in use. We recommend that network administrators, with Zoom-specific firewall or network rules, update their systems as soon as possible.

Removed IPv4 addresses for the ZCC Flow Script widget and HTTP Call widget endpoints:
79.72.1.202
80.225.76.19
84.8.104.187
84.8.110.17

New IPv4 addresses for the ZCC Flow Script widget and HTTP Call widget endpoints:
145.241.111.23
158.101.246.120

Removed IPv4 addresses for the ZVA Flow Script widget endpoints:
79.72.1.202
80.225.76.19
84.8.104.187
84.8.110.17

New IPv4 addresses for the ZVA Flow Script widget endpoints:
84.8.109.27
130.110.100.148

New IPv4 addresses for the ZVA HTTP call widget, AI expert assist, and knowledge base to sync content endpoints:
3.66.90.228
13.37.194.4
144.24.221.20
145.241.105.147

A complete list of network firewall IP ranges and domains for Zoom can be found on the Zoom Support site at: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548
Posted on Jul 09, 2026 - 10:40 PDT
Jul 16, 2026
Zoom Workforce Management Update: 7/15/2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Jul 16, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 17:00 PDT
Scheduled - We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes the ability to import staffing data at the interval level.

There is no operational impact. All services will be available during this scheduled update.
Jul 14, 12:33 PDT
Jul 15, 2026
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026
Network Maintenance in Vancouver Datacenter: July 11, 2026
Completed - The scheduled maintenance has been completed.
Jul 12, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 22:00 PDT
Scheduled - Zoom will perform network maintenance at our Vancouver data center(YVR). Users may experience an impact for a brief amount of time for the services mentioned.
Jun 26, 02:06 PDT
Jul 11, 2026
Jul 10, 2026
Zoom Support Maintenance (July 10, 2026)
Completed - The scheduled maintenance has been completed.
Jul 10, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 14:00 PDT
Scheduled - We will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Users may experience degraded performance and up to 30 minutes of downtime for Zoom Support’s Knowledge Base and Ticketing during the maintenance window.
Jun 30, 16:48 PDT
Service Degradation Affecting My Notes for Third-Party Meetings in Europe and US Region.
Resolved - This incident has been resolved.
Jul 10, 12:15 PDT
Monitoring - The service degradation with My Notes for Third-Party Meetings in Europe and US Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jul 10, 10:08 PDT
Identified - We have successfully identified the root cause affecting My Notes for Third-Party Meetings in Europe and US Region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Jul 10, 09:33 PDT
Investigating - We are currently investigating a service degradation affecting My Notes for 3rd party in US and EU region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jul 10, 09:18 PDT
Jul 9, 2026
Service Degradation Affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region
Resolved - This incident has been resolved and the affected services have been restored.
Jul 9, 23:34 PDT
Monitoring - The service degradation affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jul 9, 23:22 PDT
Identified - We have successfully identified the root cause affecting Zoom Meeting Summaries for Hebrew language in Europe and US Region.

Our vendor is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Jul 9, 23:03 PDT
Subset of users might have experienced a delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe region
Resolved - This incident has been resolved and the affected services have been restored.
Jul 9, 04:11 PDT
Monitoring - On July 9, 2026, between 10:25 - 10:40 UTC, a subset of users may have experienced issues with delay with Zoom Phone Voicemail/Recording/Call Log and Live meeting dashboard in Europe region.

This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jul 9, 03:58 PDT
Jul 8, 2026
Service Degradation Affecting Zoom Healthcare Integration services in US Region
Resolved - This incident has been resolved and the affected services have been restored.
Jul 8, 09:03 PDT
Monitoring - The issue affecting users' ability to sync appointments with Zoom Healthcare Integration in US region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jul 8, 08:52 PDT
Identified - We have successfully identified the root cause affecting users' ability to sync appointments with Zoom Healthcare Integration in US region.

We are working with our vendor to resolve the issue. We will keep you informed with timely updates as progress is made.

Thank you for your patience.
Jul 8, 08:02 PDT
Service Degradation Affecting Live Streaming in Singapore Region.
Resolved - This incident has been resolved and the affected services have been restored.
Jul 8, 02:00 PDT
Monitoring - The service degradation affecting Live Streaming in Singapore Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jul 7, 08:20 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Jul 7, 07:12 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Jul 7, 04:12 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Jul 7, 01:12 PDT
Identified - We have successfully identified the root cause affecting Live Streaming in Singapore Region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Jul 7, 00:41 PDT
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
Resolved - This incident has been resolved and the affected services have been restored.
Jul 8, 00:14 PDT
Monitoring - The service degradation affecting Zoom Phone and Zoom Contact Center Inbound calls in India has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jul 7, 14:44 PDT
Update - We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.

Thank you for your patience.
Jul 7, 14:06 PDT
Update - We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.

Thank you for your patience.
Jul 7, 11:06 PDT
Update - We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.

Thank you for your patience.
Jul 7, 08:56 PDT
Update - We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.

Thank you for your patience.
Jul 7, 06:57 PDT
Update - We continue to work with our carrier partner to resolve the issue and will provide updates as soon as more information becomes available.

Thank you for your patience.
Jul 7, 04:57 PDT
Identified - We have identified the issue with our underlying carrier affecting a subset of Airtel subscribers, which is impacting inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally.

We are actively working with our carrier partner to resolve the issue.

We will share updates as soon as they become available.
Jul 7, 03:53 PDT
Investigating - We are currently investigating a service degradation affecting a subset of Airtel subscribers for inbound call connectivity to Zoom India phone numbers for Zoom Phone and Zoom Contact Center. Outbound calls continue to function normally.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jul 7, 03:15 PDT
Jul 7, 2026

Unresolved incidents: Zoom FileServer Release: July, 2026 (No Operational Impact), Zoom Chat Update.

Jul 6, 2026
Service Degradation Affecting Real Time Media Streams (RTMS)
Resolved - This incident has been resolved and the affected services have been restored.
Jul 6, 20:31 PDT
Monitoring - The service degradation affecting Real Time Media Streams has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jul 6, 20:15 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

Thank you for your patience.
Jul 6, 18:14 PDT
Identified - We have identified a service degradation with Real Time Media Streams.

Our team is actively working to resolve the issue. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jul 6, 16:42 PDT
Jul 5, 2026
Intermittent Service Degradation Affecting My Notes for 3rd party.
Resolved - Beginning on July 5th, 23:00 PT, there was an Intermittent Service Degradation Affecting My Notes for 3rd party.

The issue affecting My Notes was successfully resolved on July 9th, 12:15 PT.

This incident has been resolved, and the affected services have been restored.
Jul 5, 23:00 PDT
Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Service Degradation Affecting Meta integration for Zoom.
Resolved - This incident has been resolved and the affected services have been restored.
Jul 2, 19:35 PDT
Monitoring - The service degradation affecting Meta integration for Zoom has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jul 2, 10:41 PDT
Update - Our team continue to work on a resolution with our partner, and we will keep you informed with timely updates as progress is made.

We appreciate your patience as we work to resolve this issue.
Jul 2, 04:43 PDT
Identified - The issue affecting Meta integration for Zoom has resurfaced and is being investigated again.

We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jul 2, 00:20 PDT
Monitoring - The service degradation affecting Meta integration for Zoom has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jul 1, 23:47 PDT
Identified - We have identified a service degradation affecting Meta integration for Zoom.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jul 1, 23:40 PDT
Service Degradation Affecting Zoom AI Services in Japan.
Resolved - After conducting a thorough investigation, we can confirm that all services are operating normally and no impact has been observed. This incident has been resolved.
Jul 2, 04:15 PDT
Monitoring - The issue affecting Zoom AI services in Japan has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

After conducting a thorough investigation, We can confirm that all services are operating normally and no impact has been observed.

Thank you for your patience.
Jul 2, 03:42 PDT
Identified - We have successfully identified the root cause affecting Zoom AI services in Japan.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Jul 2, 03:33 PDT
Investigating - We are currently investigating a service degradation affecting Zoom AI services in Japan.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jul 2, 03:23 PDT
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