Zoom Service Status

All Systems Operational

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For more information, please visit https://support.zoom.us

Zoom Blog Operational
Zoom Chat Operational
Zoom Chat Operational
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications Operational
User Profiles and Presence Operational
File Transfers: File, Video, Pictures, Voice Operational
Archive Message: Archiving IM message with Third-parties and Email Notifications Operational
Search Operational
Zoom AIC Operational
Profile Card Operational
Zoom Clips Operational
Zoom Community Operational
Zoom CX - Global Operational
Zoom Contact Center Operational
Web Portal (Admin/Users/Provisioning) Operational
Desktop Client (Supervisors/Agents) Operational
Web Client (Supervisors/Agents) Operational
Mobile Client (Agents) Operational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta) Operational
Reporting Service Operational
Developer Platform (APIs/Webhooks) Operational
Developer Platform (SDKs) Operational
Zoom Workforce Management Operational
SMS Operational
PSTN Operational
Provider Exchange (PEX) Operational
BYOC Operational
Zoom AIC Operational
Video Engagement Operational
Transcription Operational
Zoom CX - APAC Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
Voicemail Operational
Zoom CX - AUSTRALIA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
SMS (Inbound/Outbound) Operational
Zoom CX - EMEA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
Cobrowse Operational
Zoom CX - JAPAN Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
Zoom CX - LATIN AMERICA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
Zoom CX - NORTH AMERICA Operational
Zoom Contact Center Operational
Voice (Inbound/Outbound) Operational
Video (Inbound/Outbound) Operational
Chat (Inbound/Outbound) Operational
SMS/MMS (Inbound/Outbound) Operational
3rd Party Messaging/Social (Inbound/Outbound) Operational
Email (Inbound/Outbound) Operational
Outbound Dialers Operational
Remote Control Operational
AI Expert Assist Operational
Recording Service Operational
BYOC - Premises Operational
Cobrowse Operational
Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Webhooks Operational
Developer Documentation Website Operational
Zoom Video SDK Operational
Cloud Recording Operational
Dashboard Operational
Calling Out Operational
Zoom Docs Operational
Zoom Events Operational
Zoom Mail Operational
Calendar Operational
Mail Operational
Zoom Scheduler Operational
Zoom AIC Operational
Zoom Meetings Operational
Zoom Meetings Operational
In-Meeting Chat/Polling Operational
Archiving Operational
Live Transcription Operational
Closed Captioning Operational
Live Streaming Operational
Meeting Dial-in/Telephony Operational
Zoom Conference Room Connector Operational
Recording Operational
Zoom Meeting Invite Operational
SIP Connected Audio (SCA) Operational
Zoom for Intune Operational
Zoom Whiteboard Operational
Zoom Webinars Operational
Zoom AIC Operational
SMS (Send meeting invite via SMS) Operational
PSTN Operational
Meeting Dial-out/Telephony Operational
AI Image Generation Operational
Real Time Media Streams (RTMS) Operational
Zoom Notes Operational
Zoom Phone - Global Operational
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting) Operational
Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys) Operational
Integration (API/Webhook) Operational
Cisco Rooms registered to Zoom Phone Operational
Polycom Rooms registered to Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Zoom Phone Node Service Operational
SMS Operational
Zoom AIC Operational
PSTN Operational
Voicemail/Recording/Call Log Operational
Zoom Phone Operational
Devices (Softphones/Deskphones) Operational
Transcription Operational
Zoom Phone - APAC Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Phone - AUSTRALIA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
SMS/MMS (Inbound/Outbound) Operational
Zoom Phone - EMEA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
SMS/MMS (Inbound/Outbound) Operational
Zoom Phone - HONG KONG/CHINA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Phone - JAPAN Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Phone - LATIN AMERICA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Phone - NORTH AMERICA Operational
Zoom Phone Operational
Calling (Inbound/Outbound) Operational
SMS/MMS (Inbound/Outbound) Operational
Devices (Softphones/Deskphones) Operational
BYOC - Premises Operational
Provider Exchange Operational
Emergency Calling Operational
Recording Service Operational
Zoom Revenue Accelerator Operational
Zoom Revenue Accelerator Operational
Deals Operational
Email Notifications Operational
Conversation Analytics Operational
Recordings Operational
Recording Transcription Operational
Transcription Operational
Zoom Rooms Operational
Zoom Rooms Operational
Zoom Rooms Digital Signage Operational
Zoom Workspace Reservation Operational
Zoom Visitor Management Operational
Zoom Subscriptions Operational
Zoom Support Operational
Knowledge Base Operational
Chatbot Operational
Ticketing Operational
Phone Support Operational
Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center & Clients Operational
Web Portal Operational
Web Client Operational
Zoom Rooms Operational
Integrations/Calendar/Plug-In/Add-In Operational
Zoom Learning Center Operational
Zoom Website Operational
Zoom Workforce Management Operational
Zoom Survey Operational
Clinical Notes Operational
Zoom Tasks Operational
Zoom Video Management Operational
Zoom Virtual Agent - Global Operational
Zoom Virtual Agent Operational
Voice Agent Operational
Chat Agent Operational
Admin Portal - Agent Provision Operational
Admin Portal - Knowledge Base Operational
Admin Portal - Reporting Service Operational
Admin Portal - Others Operational
Transcription Operational
Zoom Virtual Agent - APAC Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - AUSTRALIA Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - EMEA Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - JAPAN Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - LATIN AMERICA Operational
Voice Agent Operational
Chat Agent Operational
Zoom Virtual Agent - NORTH AMERICA Operational
Voice Agent Operational
Chat Agent Operational
Apps by Zoom Operational
Slack Operational
Microsoft Teams Operational
Google Workspace Operational
Lti Pro Operational
Epic FHIR Operational
Microsoft OneDrive for Organizations Operational
Zoom Build Platform Operational
Video SDK Operational
CoBrowse SDK Operational
Zoom Hub Operational
Zoom Quality Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Zoom Support EU Maintenance. Mar 20, 2026 16:00-18:00 PDT

We will be performing maintenance on Zoom Support EU Ticketing and Knowledge Base. Downtime is not expected, but users may experience general slowness for Zoom Support’s EU Knowledge Base and Ticketing during the maintenance window.
Posted on Feb 27, 2026 - 03:05 PST

Zoom Contact Center Update: March 21,2026 (No Operational Impact) Mar 20, 2026 17:00 - Mar 21, 2026 02:00 PDT

We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes Zoom Contact Center Engagement capabilities.

There is no operational impact. All services will be available during this scheduled update.
Posted on Mar 17, 2026 - 23:50 PDT

Zoom Workforce Management Update: March 21, 2026 (No Operational Impact) Mar 20, 2026 17:00 - Mar 21, 2026 02:00 PDT

We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes self-healing capabilities that automatically detect and resolve issues during intraday operations.

There is no operational impact. All services will be available during this scheduled update.
Posted on Mar 18, 2026 - 00:00 PDT

Zoom Virtual Agent Update: March 21, 2026 (No Operational Impact) Mar 20, 2026 17:00 - Mar 21, 2026 02:00 PDT

This update includes implicit resolution metrics for Zoom Virtual Agent analytics.

There is no operational impact. All services will be available during this scheduled update.

Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details.
Posted on Mar 17, 2026 - 09:58 PDT

Zoom Phone Update: March 22, 2026 (No Operational Impact) Mar 21, 2026 17:00 - Mar 22, 2026 02:00 PDT

This update includes voicemail access from phones for Auto Receptionists and Call Queues.

There is no operational impact. All services will be available during this scheduled update.

For Japan SIP zones in Tokyo and Osaka, there is a separate maintenance window: 3/22/2026 8:00AM - 10:00AM PDT (03/23/2026 00:00 - 2:00 JST)

Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details.
Posted on Mar 17, 2026 - 10:07 PDT

Zoom Audio Conference Infrastructure Upgrade (SIN - Singapore) Mar 27, 2026 02:00 - Mar 28, 2026 14:00 PDT

We will perform scheduled PSTN telephony backend maintenance to enhance operational reliability and resiliency for Zoom Audio Conferencing during the maintenance windows and locations listed. We do not anticipate any service interruptions during this time.


Singapore Time (SGT): March 27, 05:00 PM – March 29, 05:00 AM

Pacific Time (PDT): March 27, 02:00 AM – March 28, 2:00 PM

GMT: March 27, 09:00 AM – March 28, 09:00 PM
Posted on Mar 18, 2026 - 10:33 PDT

Zoom Phone India Maintenance (Mumbai/Hyderabad) Mar 28, 2026 04:30-11:30 PDT

Zoom Phone users registered to the India (Mumbai/Hyderabad) Data Center will be automatically registered in an alternative datacenter starting at 28th March 04:30 AM PDT (5:00 PM IST on 28th March). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

Mumbai - 28th March 05:00 PM to 08:00 PM IST

Hyderabad - 28th March 08:05 PM to 11:59 PM IST

If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to alternate India (Hyderabad) Data Center in addition to the India (Mumbai) Data Center. During the maintenance window, connectivity to Zoom’s Mumbai Data Center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s India (Hyderabad) Data Center. Traffic will continue to be routed through the Zoom's India (Mumbai) Data Center once the maintenance is completed. The same will do for India (Hyderabad) as well.

For customers that use hardware phones, refer to this link for the devices support the alternative datacenter process as described above: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061373#h_01GNZ783VT6YXHES8NSXBA5M9A
Posted on Mar 09, 2026 - 01:58 PDT

Scheduled Zoom Software Quarterly Lifecycle Update (5/2/2026) May 2, 2026 17:00-18:00 PDT

Zoom will be enforcing a new minimum version of all our Zoom clients and plugins, roughly 90 days from now on on May 2, 2026:

Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now on May 2, 2026:

• Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers)
• Zoom Node (including Meeting Connector MMR)


Additionally, beginning with the May 2026 enforcement, Zoom will require a minimum version for Zoom Meeting Hybrid - MMR.

All other clients and plugins not listed here will maintain the same version requirements as the February 2026 enforcement.

For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130

To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5
Posted on Feb 02, 2026 - 15:42 PST
Mar 20, 2026

No incidents reported today.

Mar 19, 2026
Service Degradation with Meeting Conversations Missing in ZRA (Zoom Revenue Accelerator) Conversation List Across US Regions
Resolved - This incident has been resolved.
Mar 19, 15:11 PDT
Monitoring - The service degradation affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions has been resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 19, 14:59 PDT
Identified - We have successfully identified the root cause affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Mar 19, 14:47 PDT
Investigating - We are currently investigating a service degradation with meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 19, 14:39 PDT
Mar 18, 2026
Service Degradation Affecting Webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics.
Resolved - This incident has been resolved and the affected services have been restored.
Mar 18, 01:48 PDT
Monitoring - On 03/18/2026, Between 7:25 UTC to 8:05 UTC, users may have experienced issues with accessing some of the webpages of zoom.us, Zoom Rooms, Zoom Contact Center Analytics.

This incident has been resolved and the affected services have been restored.
Mar 18, 01:26 PDT
Mar 17, 2026
Service degradation affecting Zoom phone outbound calls to Australia and New Zealand impacting a subset of users.
Resolved - This incident has been resolved and the affected services have been restored.
Mar 17, 21:53 PDT
Monitoring - Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affected services are fully restored.
Mar 17, 21:43 PDT
Service Degradation Affecting Zoom AIC and Zoom Virtual Agent in US region.
Resolved - This incident has been resolved and the affected services have been restored.
Mar 17, 01:08 PDT
Monitoring - The service degradation affecting Zoom AIC and Zoom Virtual Agent in US region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 17, 00:38 PDT
Update - We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.
Mar 16, 23:35 PDT
Identified - We have successfully identified the root cause affecting Zoom AIC and Zoom Virtual Agent in US region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Mar 16, 22:18 PDT
Update - We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Mar 16, 21:50 PDT
Update - We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Mar 16, 20:54 PDT
Update - We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Mar 16, 20:14 PDT
Investigating - We are currently investigating a service degradation affecting Zoom AIC and Zoom Virtual Agent in US region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 16, 19:30 PDT
Mar 16, 2026
Update the client Prompted version for Zoom Commercial (March 19, 2026)
Completed - This maintenance has been cancelled.
Mar 16, 19:44 PDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 9, 14:44 PDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 9, 14:44 PDT
Scheduled - Zoom will be updating the Prompt version for Zoom clients on March 19, 2026:

Windows: 6.7.8

macOS: 6.7.7

Linux: 6.7.5

Android: 6.7.5

Android (Intune): 6.7.5

Windows (VDI): 6.5.15

For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900
Mar 6, 14:24 PST
Service Degradation Affecting Real Time Media Streams (RTMS)
Resolved - This incident has been resolved and the affected services have been restored.
Mar 16, 12:56 PDT
Monitoring - The service degradation affecting Real Time Media Stream has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 16, 12:42 PDT
Update - Our team continues to work on a resolution. An update will be provided when more information becomes available.

Thank you for your patience.
Mar 16, 11:48 PDT
Identified - We have successfully identified the root cause affecting Real Time Media Streams.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Mar 16, 10:49 PDT
Investigating - We are currently investigating a service degradation with Real Time Media Streams.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 16, 10:37 PDT
Network Maintenance in Ashburn (IAD) Datacenter
Completed - The scheduled maintenance has been completed.
Mar 16, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 19:00 PDT
Scheduled - Zoom will perform service maintenance at our Ashburn (IAD) data center. During the maintenance window, users may experience an impact for a brief amount of time for services mentioned
Mar 11, 12:08 PDT
India Data Centers CRC Capacity Expansion
Completed - The scheduled maintenance has been completed.
Mar 16, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 22:30 PST
Scheduled - Zoom is continuously optimizing our global footprint to improve performance and availability for our customers. With this in mind, Zoom plans to decommission our Conference Room Connector (CRC) services in our India legacy data centers and move services to our newer India data centers. The locations we are moving out of and their replacements, are listed in the tables below.

Zoom customers using Conference Room Connector (CRC) to connect to Zoom meetings using Zoom CRC DNS domain names for India region migrate to new DNS in2.zoomcrc.com

Zoom customers using Conference Room Connector (CRC) to connect to Zoom meetings using the CRC IP addresses for the old data centers must begin using the new CRC IP addresses listed in the table before the decommissioning date of March 16, 2026.


India Region

Old data center HY CRC IP address: 115.114.115.7

New data center HY2 CRC IP address : 137.66.140.8

Old data center MB CRC IP address: 115.114.131.7

New data center MB2 CRC IP address: 137.66.136.22
Mar 5, 05:58 PST
Mar 15, 2026
Update the client Slow version for Zoom Commercial (March 15, 2026)
Completed - The scheduled maintenance has been completed.
Mar 15, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 00:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 9, 14:46 PDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 6, 14:21 PST
Scheduled - Zoom will be updating the Slow version for Zoom clients on March 15, 2026:

Windows: 6.7.8

macOS: 6.7.7

Linux: 6.7.5

Android: 6.7.5

Android (Intune): 6.7.5

Windows (VDI): 6.4.17

For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900
Mar 6, 14:18 PST
Mar 14, 2026
Zoom Audio Conference Infrastructure Upgrade (NRT - Japan)
Completed - The scheduled maintenance has been completed.
Mar 14, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 01:00 PDT
Scheduled - We will perform scheduled PSTN telephony backend maintenance to enhance operational reliability and resiliency for Zoom Audio Conferencing during the maintenance windows and locations listed above. We do not anticipate any service interruptions during this time.
Mar 5, 16:05 PST
Mar 13, 2026
Decommissioning Numbers for Zoom Audio Conferencing.
Completed - The scheduled maintenance has been completed.
Mar 13, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 17:00 PDT
Scheduled - Due to a change with our phone carrier, the following Premium Toll and Toll-Free numbers are being decommissioned:

Indonesia +62 XXXXX01946

Indonesia +62 XXXXX01721

Philippines +63 XXXXX90478

Qatar +974 XXXXX100059

Russia +7 XXXXX006938

South Africa +27 XXXX64584

Thailand +66 XXXXX12275

Thailand +66 XXXX2486

Thailand +66 XXXX35790

UAE +971 XXXXX910899

Vietnam +84 XXXXX82373

Accounts will still have other Premium Toll and Toll-Free numbers available for use.

Please make sure to make any necessary updates in your Admin Portal (https://zoom.us/account/setting?tab=telephony) to ensure availability for use of the remaining Premium Toll and Toll-Free numbers on your account. Only if you are not already using the remaining numbers, currently scheduled meetings for 3/13/2026 and onward may need to be rescheduled so that the updated numbers will be reflected in newly scheduled meetings. If meeting invites are not updated to reflect the additional numbers, participants dialing in from applicable regions will not be able to join using the decommissioned number(s) after 3/13/2026. Any newly created meetings scheduled after you’ve updated the numbers in your portal will be automatically updated with the remaining number(s) for future invites.

To view your current and new numbers in order to make the above changes, please visit your Admin Portal. There you will be able to find all Premium Toll and Toll-Free numbers that will remain supported.
Feb 13, 18:52 PST
Service Degradation Affecting Zoom Services in Saudi Arabia
Resolved - This incident has been resolved and the affected services have been restored.
Mar 13, 10:41 PDT
Monitoring - The service degradation affecting Zoom Services in Saudi Arabia has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 13, 10:32 PDT
Identified - We have successfully identified the root cause affecting Zoom Services in Saudi Arabia

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Mar 13, 10:23 PDT
Investigating - We are currently investigating a service degradation affecting any file related operations in Saudi Arabia.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 13, 10:13 PDT
Zoom Team Chat Update
Completed - The scheduled maintenance has been completed.
Mar 13, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 08:00 PST
Scheduled - We will be providing an update to Zoom Team Chat. There will be no operational impact. All services will be available during this scheduled update (ZR status might be displayed as offline in the service logs but no operational impact).
Feb 10, 02:58 PST
Mar 12, 2026
Service Degradation Affecting 3rd Party Integration with Zoom AI Companion.
Resolved - This incident has been resolved and the affected services have been restored.
Mar 12, 09:13 PDT
Monitoring - The service degradation affecting 3rd party integration with Zoom AI Companion has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 12, 09:03 PDT
Identified - We have successfully identified the root cause of service degradation affecting 3rd party integration with Zoom AI Companion.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Mar 12, 08:59 PDT
Investigating - We are currently investigating a service degradation affecting 3rd party integration with Zoom AI Companion.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 12, 08:10 PDT
Mar 11, 2026
Issues Affecting Zoom Phone and Zoom Contact Center Inbound and Outbound SMS in Australia
Resolved - This incident has been resolved and the affected services have been restored.
Mar 11, 21:14 PDT
Monitoring - Our underlying carrier partner has resolved the issue affecting inbound and outbound SMS delivery. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 11, 20:58 PDT
Update - We continue to work with our carrier to resolve the issue and will keep you informed with timely updates as progress is made.

Thank you for your patience.
Mar 11, 19:53 PDT
Identified - We have identified the issue affecting inbound and outbound SMS delivery.

We are working with our carrier to resolve the issue and will keep you informed with timely updates as progress is made.

Thank you for your patience.
Mar 11, 18:53 PDT
Investigating - We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center Inbound and Outbound SMS in Australia.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 11, 18:14 PDT
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026
A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region.
Resolved - This incident has been resolved and the affected services have been restored.
Mar 8, 23:11 PDT
Monitoring - On 03/09/2026, Between 01:07 UTC - 01:49 UTC, A subset of users experienced issues with inbound and outbound PSTN one way audio calls in Japan region. Our vendor has resolved the issue and the affected services have been restored.
Mar 8, 23:01 PDT
Mar 7, 2026

No incidents reported.

Mar 6, 2026
Issue where Zoom Rooms are not able to join Microsoft Teams Meetings.
Resolved - This incident has been resolved and the affected services have been restored.
Mar 6, 06:25 PST
Monitoring - An issue where Zoom Rooms users are not able to join Microsoft Teams Meetings has been successfully resolved by our vendor.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Mar 6, 06:14 PST
Update - Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
Mar 6, 03:02 PST
Update - Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
Mar 5, 23:53 PST
Update - Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
Mar 5, 21:48 PST
Update - Our vendor is actively working on a resolution, and we will keep you informed with the timely updates as progress is made. Thank you for your patience.
Mar 5, 19:49 PST
Update - We are continuing to work on a fix for this issue and will provide updates as soon as there is more information to share.
Mar 5, 17:48 PST
Update - We are continuing to work on a fix for this issue and will provide updates as soon as there is more information to share.
Mar 5, 16:45 PST
Update - We are continuing to work on a fix for this issue and will provide updates as soon as there is more information to share.
Mar 5, 15:43 PST
Update - We are continuing to work on a fix for this issue and will provide updates as soon as there is more information to share.
Mar 5, 14:43 PST
Identified - We have successfully identified the root cause where Zoom Rooms are not able to join Microsoft Teams Meetings.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Mar 5, 13:30 PST
Investigating - We are currently investigating an issue where Zoom Rooms are not able to join Microsoft Teams Meetings

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Mar 5, 12:43 PST
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