Zoom Service Status
Zoom Push Notification Service Release
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 07, 2026 - 20:00 PDT
Scheduled - We will be performing scheduled maintenance to upgrade our Push Notification Service.

No operational impact is expected. This maintenance includes the following enhancements and improvements:

* Ratelimit enhancement

* Fixed presence related bugs

All services are expected to operate normally during the maintenance window.
Aug 7, 2026 20:00 - Aug 15, 2026 01:00 PDT
Zoom Phone/Zoom Contact Center General Underlying Provider Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 03, 2026 - 11:00 PDT
Scheduled - In the ongoing efforts to improve our services, we will be conducting general maintenance with our underlying carriers in Europe.  This maintenance will be done after normal business hours with no expected service interruptions. The scheduled countries are:

United Kingdom
Aug 3, 2026 11:00 - Aug 30, 2026 21:00 PDT
Zoom Conference Room Connector DNS Changes: August 16, 2026
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 2026 - 17:00 PDT
Scheduled - As part of ongoing service enhancements for CRC, we are replacing DNS records for SIP/H.323 endpoints in the São Paulo and Mexico regions. Legacy DNS records in some other regions that are no longer in use will be decommissioned.

Effective Date: August 16, 2026

To avoid service disruption, update your configurations before August 16, 2026.

DNS Record Updates:

São Paulo Region: Records to be replaced (A-Record and SRV-Record):
zmbr.br
_h323cs._tcp.zmbr.us
_sip._tcp.zmbr.us
_sips._tcp.zmbr.us
_sip._udp.zmbr.us
sp.zmbr.us
_h323cs._tcp.sp.zmbr.us
_sip._tcp.sp.zmbr.us
_sips._tcp.sp.zmbr.us
_sip._udp.sp.zmbr.us

New records (A-Record and SRV-Record):
sp.zoomcrc.com
_h323cs._tcp.sp.zoomcrc.com
_sip._tcp.sp.zoomcrc.com
_sips._tcp.sp.zoomcrc.com
_sip._udp.sp.zoomcrc.com

Mexico Region: Records to be replaced (A-Record and SRV-Record):
mx.zmvc.us
_h323cs._tcp.mx.zmvc.us
_sip._tcp.mx.zmvc.us
_sips._tcp.mx.zmvc.us
_sip._udp.mx.zmvc.us

New records (A-Record and SRV-Record):
qro.zoomcrc.com
_h323cs._tcp.qro.zoomcrc.com
_sip._tcp.qro.zoomcrc.com
_sips._tcp.qro.zoomcrc.com
_sip._udp.qro.zoomcrc.com

Action Required:
Review your endpoint configurations and update any references from replaced DNS records to new DNS records before August 16, 2026 to ensure uninterrupted service.

Legacy Records to Be Removed:
Hosted Zone: zmvc.us
A-Records:
lej.zmvc.us
hk.zmvc.us
mtls.mx.zmvc.us
cn.zmvc.us
de.zmvc.us
nl.zmvc.us
ca1.zmvc.us
ca2.zmvc.us
sg1.zmvc.us
us2.zmvc.us
us1.zmvc.us
br.zmvc.us
jp2.zmvc.us
in1.zmvc.us
in2.zmvc.us
jp1.zmvc.us

SRV-Records:
_h323cs._tcp.lej.zmvc.us
_sip._tcp.lej.zmvc.us
_sips._tcp.lej.zmvc.us
_sip._udp.lej.zmvc.us
_h323cs._tcp.hk.zmvc.us
_sip._tcp.hk.zmvc.us
_sips._tcp.hk.zmvc.us
_sip._udp.hk.zmvc.us
_h323cs._tcp.cn.zmvc.us
_sip._tcp.cn.zmvc.us
_sips._tcp.cn.zmvc.us
_sip._udp.cn.zmvc.us
_h323cs._tcp.de.zmvc.us
_sip._tcp.de.zmvc.us
_sips._tcp.de.zmvc.us
_sip._udp.de.zmvc.us
_h323cs._tcp.nl.zmvc.us
_sip._tcp.nl.zmvc.us
_sips._tcp.nl.zmvc.us
_sip._udp.nl.zmvc.us
_h323cs._tcp.ca1.zmvc.us
_sip._tcp.ca1.zmvc.us
_sips._tcp.ca1.zmvc.us
_sip._udp.ca1.zmvc.us
_h323cs._tcp.ca2.zmvc.us
_sip._tcp.ca2.zmvc.us
_sips._tcp.ca2.zmvc.us
_sip._udp.ca2.zmvc.us
_h323cs._tcp.sg1.zmvc.us
_sip._tcp.sg1.zmvc.us
_sips._tcp.sg1.zmvc.us
_sip._udp.sg1.zmvc.us
_h323cs._tcp.us2.zmvc.us
_sip._tcp.us2.zmvc.us
_sips._tcp.us2.zmvc.us
_sip._udp.us2.zmvc.us
_h323cs._tcp.us1.zmvc.us
_sip._tcp.us1.zmvc.us
_sips._tcp.us1.zmvc.us
_sip._udp.us1.zmvc.us
_h323cs._tcp.br.zmvc.us
_sip._tcp.br.zmvc.us
_sips._tcp.br.zmvc.us
_sip._udp.br.zmvc.us
_h323cs._tcp.jp2.zmvc.us
_sip._tcp.jp2.zmvc.us
_sips._tcp.jp2.zmvc.us
_sip._udp.jp2.zmvc.us
_h323cs._tcp.in1.zmvc.us
_sip._tcp.in1.zmvc.us
_sips._tcp.in1.zmvc.us
_sip._udp.in1.zmvc.us
_h323cs._tcp.in2.zmvc.us
_sip._tcp.in2.zmvc.us
_sips._tcp.in2.zmvc.us
_sip._udp.in2.zmvc.us
_h323cs._tcp.jp1.zmvc.us
_sip._tcp.jp1.zmvc.us
_sips._tcp.jp1.zmvc.us
_sip._udp.jp1.zmvc.us

Hosted Zone: zmjp.us
A Records:
sip.zmjp.us
udp2.zmjp.us
sip2.zmjp.us
vip2.zmjp.us
udp.zmjp.us

SRV Records:
_h323cs._tcp.vip2.zmjp.us
_sip._tcp.vip2.zmjp.us
_sips._tcp.vip2.zmjp.us
_sip._udp.vip2.zmjp.us


Hosted Zone: zmca.us
A Records:
sip.zmca.us
vip2.zmca.us
sip2.zmca.us
udp2.zmca.us
udp.zmca.us

SRV Records:
_h323cs._tcp.vip2.zmca.us
_sip._tcp.vip2.zmca.us
_sips._tcp.vip2.zmca.us
_sip._udp.vip2.zmca.us

Action Required:

Review your CRC endpoint configurations. If you are still using any of these legacy DNS records, contact your Zoom TAM or Zoom Support before August 16, 2026 to ensure uninterrupted service.

For any questions please contact your Zoom TAM or Zoom Support.
Jul 17, 2026 17:00 - Aug 18, 2026 11:00 PDT

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Scheduled Maintenance

Zoom Audio Conference Infrastructure Upgrade (Canada - YYZ & YVR) Aug 14, 2026 17:00 - Aug 16, 2026 02:00 PDT

We will perform scheduled PSTN telephony backend maintenance to enhance operational reliability and resiliency for Zoom Audio Conferencing during the maintenance windows and locations listed. We do not anticipate any service interruptions during this time.
Posted on Aug 05, 2026 - 01:17 PDT

Zoom Virtual Agent Update: 8/15/2026 (No Operational Impact) Aug 14, 2026 17:00 - Aug 15, 2026 02:00 PDT

We will be providing an update to Zoom Virtual Agent. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details. This update includes the ability to collect variable inputs within bot flows.

There is no operational impact. All services will be available during this scheduled update.
Posted on Aug 10, 2026 - 22:44 PDT

Zoom Contact Center Update Aug 14, 2026 17:00 - Aug 15, 2026 02:00 PDT

We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes WhatsApp messaging templates with media headers.

There is no operational impact. All services will be available during this scheduled update.
Posted on Aug 10, 2026 - 22:45 PDT

Network Maintenance in Chennai Data Center: August 15, 2026 Aug 15, 2026 08:00-16:00 PDT

Zoom will perform network maintenance at our Chennai data center (MAA). Users may experience an impact for a brief amount of time for the services mentioned below.
Posted on Aug 05, 2026 - 12:32 PDT

Zoom Phone Update: 8/16/2026 (No Operational Impact) Aug 15, 2026 17:00 - Aug 16, 2026 02:00 PDT

We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes WhatsApp Business message logging in Microsoft Dynamics.

There is no operational impact. All services will be available during this scheduled update.
Posted on Aug 10, 2026 - 17:40 PDT

Zoom Phone Update - Japan SIP Zones: 8/16/2026 (No Operational Impact) Aug 16, 2026 08:00-10:00 PDT

We will be providing an update to Zoom Phone - Japan SIP zones in Tokyo and Osaka. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes WhatsApp Business message logging in Microsoft Dynamics.

There is no operational impact. All services will be available during this scheduled update.
Posted on Aug 10, 2026 - 17:43 PDT

Network Maintenance in Saudi Arabia Data Center: August 14, 2026 Aug 18, 2026 11:00-17:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Jul 31, 2026 - 11:54 PDT
Scheduled - Zoom will perform network maintenance at our Saudi Arabia data center (KSA). Below services may be interrupted or unavailable to users during the maintenance.
Jul 30, 2026 - 10:07 PDT

Zoom Audio Conference Infrastructure Upgrade (Australia - SYD & MEL) Aug 21, 2026 00:00 - Aug 22, 2026 12:00 PDT

We will perform scheduled PSTN telephony backend maintenance to enhance operational reliability and resiliency for Zoom Audio Conferencing during the maintenance windows and locations listed. We do not anticipate any service interruptions during this time.
Posted on Aug 12, 2026 - 22:04 PDT

Network Maintenance in Tokyo Data Center (August 21, 2026) Aug 21, 2026 08:00-12:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Aug 03, 2026 - 11:09 PDT
Scheduled - Zoom will perform network maintenance at our Tokyo data center. Below services may be interrupted or unavailable to users during the maintenance.
Jul 24, 2026 - 16:46 PDT

Network Maintenance in Singapore Data Center (August 28, 2026) Aug 28, 2026 08:00-12:00 PDT

Zoom will perform network maintenance at our Singapore data center. Below services may be interrupted or unavailable to users during the maintenance.
Posted on Jul 24, 2026 - 16:42 PDT

Zoom Support Maintenance: August 29, 2026 Aug 29, 2026 02:30-04:00 PDT

We will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Downtime is not expected, but users may experience general slowness for Zoom Support Knowledge Base and Ticketing during the maintenance window.
Posted on Aug 11, 2026 - 17:10 PDT

Network Maintenance in Osaka Data Center: September 4, 2026 Sep 4, 2026 09:00-14:00 PDT

Zoom will perform network maintenance at our Osaka Data Center. Below services may be interrupted or unavailable to users during the maintenance.
Posted on Jul 27, 2026 - 13:13 PDT

Scheduled Zoom Software Quarterly Lifecycle Update (11/7/2026) Nov 7, 2026 16:00-17:00 PST

Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now, on November 7, 2026:

VDI plugin

Zoom Phone Local Survivability (ZPLS) module

Meeting SDK (Web)

All other clients and plugins not listed here will maintain the same version requirements as the August 2026 enforcement.

For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130

To assist with checking the client versions on your account, refer to the Dashboard support article:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5
Posted on Aug 07, 2026 - 10:41 PDT

Aug 13, 2026

Zoom Workforce Management Update
Completed - The scheduled maintenance has been completed.
Aug 13, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 17:00 PDT
Scheduled - We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes work rule notifications in preview optimization.

There is no operational impact. All services will be available during this scheduled update.
Aug 10, 23:44 PDT

Aug 12, 2026

Zoom Phone Maintenance - US East (IAD9 / IAD10) Data Center: August 21, 2026
Completed - This maintenance has been cancelled
Aug 12, 17:52 PDT
Scheduled - Zoom will perform service maintenance at our US East (IAD9 / IAD10)) Data Center starting at 5:00 PM Pacific on August 21st. Zoom Phone users registered to the those sip zones will be automatically registered in the other side sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
Aug 10, 17:30 PDT

Aug 11, 2026

Service Degradation Affecting CX Analytics
Resolved - This incident has been resolved and the affected services have been restored.
Aug 11, 11:27 PDT
Monitoring - The service degradation with CX Analytics that occurred from 15:05 UTC to 17:27 UTC has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Aug 11, 11:04 PDT
Identified - We have successfully identified the root cause affecting CX Analytics.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Aug 11, 11:01 PDT
Investigating - We are currently investigating a service degradation with CX Analytics.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Aug 11, 11:00 PDT
Service degradation with Zoom Contact Center smart note generation impacting a subset of users.
Resolved - This incident has been resolved and the affected services have been restored.
Aug 11, 08:13 PDT
Monitoring - On 08/11/2026, Between 13:05 UTC to 14:30 UTC, A subset of users may have experienced issues with Zoom Contact Center smart note generation.
This incident has been resolved and the affected services have been restored.
Aug 11, 07:48 PDT

Aug 10, 2026

ZoomAI Services and Live/Recording Transcription Services Maintenance: August 12, 2026
Completed - The scheduled maintenance has been cancelled.
Aug 10, 15:29 PDT
Scheduled - We plan to have maintenance activity for ZoomAI services, live and recording transcription and translation, to support higher availability and resilience. No operational impact is expected.
Aug 10, 15:28 PDT
Network Maintenance in Vancouver Datacenter: August 9, 2026
Completed - The scheduled maintenance has been completed.
Aug 10, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 23:00 PDT
Scheduled - Zoom will perform service maintenance at Vancouver (YVR ) Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.
Jul 27, 12:41 PDT
Announcing IP Address Changes (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Aug 10, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 23:59 PDT
Scheduled - The following new IPv4 subnet ranges will be deployed to Zoom resources for the Zoom Contact Center (ZCC) Flow Script and HTTP Call widgets, as well as the Zoom Virtual Agent (ZVA) Flow Script widget endpoints, starting no earlier than 30 days from the posting of this notice. We recommend that network administrators, with Zoom-specific firewall or network rules, update their systems as soon as possible in preparation.

In addition to the changes above, additional addresses for the Zoom Virtual Agent (ZVA) HTTP call widget, AI expert assist, and knowledge base to sync content endpoints have been deployed and are in use. We recommend that network administrators, with Zoom-specific firewall or network rules, update their systems as soon as possible.

Removed IPv4 addresses for the ZCC Flow Script widget and HTTP Call widget endpoints:
79.72.1.202
80.225.76.19
84.8.104.187
84.8.110.17

New IPv4 addresses for the ZCC Flow Script widget and HTTP Call widget endpoints:
145.241.111.23
158.101.246.120

Removed IPv4 addresses for the ZVA Flow Script widget endpoints:
79.72.1.202
80.225.76.19
84.8.104.187
84.8.110.17

New IPv4 addresses for the ZVA Flow Script widget endpoints:
84.8.109.27
130.110.100.148

New IPv4 addresses for the ZVA HTTP call widget, AI expert assist, and knowledge base to sync content endpoints:
3.66.90.228
13.37.194.4
144.24.221.20
145.241.105.147

A complete list of network firewall IP ranges and domains for Zoom can be found on the Zoom Support site at: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548
Jul 9, 10:40 PDT

Aug 9, 2026

Aug 8, 2026

Network Maintenance in Vancouver Datacenter: August 7, 2026
Completed - The scheduled maintenance has been completed.
Aug 8, 03:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 23:00 PDT
Scheduled - Zoom will perform service maintenance at Vancouver (YVR ) Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.
Jul 27, 12:20 PDT
US West / US East Zoom Phone Maintenance (August 7, 2026)
Completed - The scheduled maintenance has been completed.
Aug 8, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 20:00 PDT
Scheduled - Zoom will perform service maintenance at our "US West (SJC10)" and "US East (IAD10)" sip zones sequentially starting at 8:00 PM Pacific on August 7th. Zoom Phone users registered to the those sip zones will be automatically registered in the other side sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

Traffic will be routed back to the original sip zone once the maintenance is completed.
Jul 13, 17:47 PDT

Aug 7, 2026

Network Maintenance in China and Hong Kong Datacenter (August 7, 2026)
Completed - The scheduled maintenance has been completed.
Aug 7, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 08:00 PDT
Scheduled - Zoom will perform network maintenance at our China data center. Below services may be interrupted or unavailable to users in China and Hong Kong during the maintenance.
Jul 2, 10:21 PDT
Zoom Contact Center Maintenance - Australia
Completed - The scheduled maintenance has been completed.
Aug 7, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 04:00 PDT
Scheduled - Zoom will perform service maintenance at our Australia (Sydney) data center starting at 09:00 PM AEST (4:00 AM Pacific) on 7th August 2026. Zoom Contact Center users registered to the Sydney data center will be automatically registered in an alternative data center (Melbourne). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically. Once the Sydney maintenance completes, will perform the similar activity in Melbourne.

If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to Zoom’s Frankfurt data center in addition to the Amsterdam data center. During the maintenance window, connectivity to Zoom’s Sydney data center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s Melbourne data center. Traffic will continue to be routed through the Zoom Sydney data center once the maintenance is completed.
Jul 13, 03:16 PDT

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.
Resolved - This incident has been resolved and the affected services have been restored.
Aug 5, 08:52 PDT
Monitoring - The issue affecting Contact Center Analytics Dashboard for Voice Engagements in US Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Aug 5, 08:41 PDT
Identified - We have successfully identified the root cause affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Aug 5, 08:15 PDT
Investigating - We are currently investigating a service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.

Our team is actively working on the resolution and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Aug 5, 07:53 PDT
Service degradation affected Zoom Rooms and Zoom Marketplace Apps in US region
Resolved - This incident has been resolved and the affected services have been restored.
Aug 5, 05:56 PDT
Monitoring - On 08/05/2026, Between 12:05 UTC to 12:28 UTC, Users may have experienced issues with Zoom Rooms and Zoom Marketplace Apps.

This incident has been resolved and the affected services have been restored.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Aug 5, 05:44 PDT

Aug 4, 2026

No incidents reported.

Aug 3, 2026

Scheduled Update to Slow and Prompted versions for Zoom Clients: August 03, 2026
Completed - The scheduled maintenance has been completed.
Aug 3, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 18:00 PDT
Scheduled - Zoom will be updating the Slow track and Prompted versions for Zoom clients on August 03, 2026

Windows: 7.0.6
macOS: 7.0.6
Linux: 7.0.6
VDI : 6.6.16

For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900
Jul 31, 06:53 PDT
Network Maintenance in Vancouver Datacenter: August 2, 2026
Completed - The scheduled maintenance has been completed.
Aug 3, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 23:00 PDT
Scheduled - Zoom will perform service maintenance at Vancouver (YVR ) Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for services mentioned.
Jul 27, 12:07 PDT

Aug 2, 2026

Service Degradation Affecting Zoom Meeting Quality in the US Region
Resolved - This incident has been resolved and the affected service have been restored.
Aug 2, 09:38 PDT
Monitoring - On August 2, between 15:28 UTC - 15:38 UTC, a subset of users experienced degraded Zoom meeting quality. The issue has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Aug 2, 09:26 PDT

Aug 1, 2026

Service Degradation Affecting Zoom Marketplace and AI Companion Services
Resolved - This incident has been resolved and the affected services have been restored.
Aug 1, 19:01 PDT
Monitoring - On Aug 2, Between 00:00 UTC - 01:16 UTC, users experiencing service degradation affecting Zoom Marketplace and AI Companion Services has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Aug 1, 18:45 PDT
Scheduled Zoom Software Quarterly Lifecycle Update (8/1/2026)
Completed - The scheduled maintenance has been completed.
Aug 1, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 17:00 PDT
Update - As a reminder, approximately 30 days ahead of the upcoming enforcement, Zoom will enforce a new minimum version for the following areas on August 1:

Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers)

Zoom Phone Appliances

VDI Client and Plugin

Zoom Node (including Agent and Meeting Connector ZC)

Zoom Phone Local Survivability (ZPLS) module

Meeting SDK (Native and Web)

Video SDK (Native and Web)

Video SDK UI Toolkit (iOS and Web)

Zoom Contact Center SDK (Web)


All other clients and plugins not listed here will maintain the same version requirements as the May 2026 enforcement.

For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130

To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5
Jul 1, 13:40 PDT
Scheduled - Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now, on August 1, 2026:

Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers)

Zoom Phone Appliances

VDI Client and Plugin

Zoom Node (including Agent and Meeting Connector ZC)

Zoom Phone Local Survivability (ZPLS) module

Meeting SDK (Native and Web)

Video SDK (Native and Web)

Video SDK UI Toolkit (iOS and Web)

Zoom Contact Center SDK (Web)

All other clients and plugins not listed here will maintain the same version requirements as the May 2026 enforcement.

For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130

To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5
Apr 30, 15:05 PDT

Jul 31, 2026

Service Degradation Affecting Zoom Whiteboard and Task Services in US Region.
Resolved - This incident has been resolved and the affected services have been restored.
Jul 31, 08:08 PDT
Monitoring - The issue preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jul 31, 07:49 PDT
Identified - We have successfully identified the root cause preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Jul 31, 07:28 PDT
Monitoring - The issue preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Jul 31, 05:45 PDT
Identified - We have successfully identified the root cause preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Jul 31, 05:33 PDT
Update - We continue to investigate the service degradation affecting users ability to list Zoom Whiteboards and create Zoom Tasks in US Region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jul 31, 05:24 PDT
Investigating - We are currently investigating a service degradation affecting users ability to list Zoom Whiteboards in US Region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Jul 31, 05:09 PDT

Jul 30, 2026

No incidents reported.

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